Ratings based on 267 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2023
Excellent resort, wonderful staff who is accommodating to every need. Great breakfast and assortment of restaurants. Beautiful rooms and wonderful beach.
Comment from Hotel Management
29 Jan 2024 by JW Marriott Mauritius Resort, Hotel Management
Dear Ian Phillip,Warm greetings from sunny Mauritius. Thank you for sharing your experience at JW Marriott Mauritius Resort. We are delighted to hear that you enjoyed the ambiance and service offerings at our resort.It was a pleasure to host you at the best address in Mauritius and we look forward to welcoming you back soon for another memorable experience.Generously YoursJW Marriott Mauritius Resort
by A verified traveler from Ealing
Posted 9 Oct 2023
Mauritius is a beautiful island with lovely friendly people. The JW Marriott improves on this! It is set in a beautiful location with a fantastic beach, exemplary staff who cannot of enough for their guests, and 5 restaurants that serve fantastic food. My wife and I are big fans, and will return on day in the near future.
by A verified traveler
Good but not brilliant
Posted 25 Aug 2023 on HotelsIts a good hotel. All the staff try hard but some of the younger members are far from polished.
We had a direct beachfront room, good size quite old fashioned and in need of refurb very soon. They are carrying out some planting directly in front of room and to protect areas fenced off using yellow plastic tape. Pretty unsightly in an £800 per nt hotel. There are many far more attractive solutions to fence off this area.However biggest disappointment was quality of food in restaurants, there was nothing particuarly bad but frankly.the meals were not great as i have come to expect at other 5 star hotels in Mauritius eg Oberoi,Prince Maurice ,but in fairness those experiences were a long while ago. We chose the half board option which is very expensive and and far from a cheap option(in fact a la carte maybe cheaper unless your are gluttons)and there are FAR too many dishes with a supplement. Given the cost this is insulting
Notable staff members were butler Vikram, Neha and Venice who is trying his utmost to keep standards of service high in the restaurants.
All in all a very good hotel but unlikely i will stay again.
by A verified traveler
Very attentive and involved in you well being !
Posted 12 Aug 2023 on Hotelsfantastic rooms, beautiful swimming pool (just a little bit cold). and beautiful environment
it can always happen something wrong, be sure they will make all the effort to be rid off the problem and make you feel the most important person in that case;
every thing was perfect about the welcome and the staff
Comment from Hotel Management
17 Aug 2023 by JW Marriott Mauritius Resort, Hotel Management
Hello Haim,We thank you for your recent visit and we are thrilled to hear that you had an amazing time with us.We look forward to welcoming you on your next visit.
by A verified traveler
Posted 27 Jun 2023
I came to Mauritius during a sad time. My father, who was supposed to accompany me here passed away prior to my trip. I had contemplated coming, but am so glad that I still came to visit.
So, let’s get into this review!
JW Marriott is situated near the famous Le Morne Mountain and has a gorgeous beachfront view.
I stayed in room 431, a Junior Suite which had a small pool view and ocean view. Construction and renovations are being conducted on the hotel rooms nearby, so this can be a bit disturbing and prove challenging when trying to nap, should you require a brief nap from jet lag. However, a minor inconvenience which has no bearing on my rating whatsoever.
The property grounds are absolutely beautiful with amazing views of the Le Morne mountain, beach, and island vegetation/plants/trees. The facilities such as the gym, spa, and gaming room will rival most competitors.
However, what really makes this property superb are the staff! I mean you cannot ask for a better group of men and women to care for you during your stay.
My room was always kept neat and my mini bar was well stocked. There are restaurants on the property and the daily breakfasts to include a full coffee bar and selection were my favorite.
Really a beautiful property and not much you can do to complain here. There are tours you can sign up via concierge and by pressing the number 0 on your phone, you can get all the things you need.
Stay here if you want peace and solitude!
Comment from Hotel Management
2 Aug 2023 by JW Marriott Mauritius Resort, Hotel Management
Hello Andrea,Thank you for your kind words.We are glad to hear that you had a wonderful time at our resrot. We take good note of the points raised and will address same.We hope to welcome you and your family soon.Kind Regards
by A verified traveler
재방문 하고 싶어요 진짜 괜찮음 추천
Posted 21 Jun 2023 on Hotels모리셔스 2주동안 3박 4일만 스테이 했는데 솔직히 여기 더 오래 있을 걸 후회 했어요 ㅋㅋ
객실도 크고 리조트 내 환경 진짜 좋습니다. 바다에서 익스커션 하기 가장 좋은 리조트입니다. 배타고 안나가도 바로 앞에 나가면 수심도 꽤 깊어지고 해양환경도 좋아요. 알았으면 여기서 일주일 있었을듯 ㅜㅜ
by A verified traveler
Posted 25 May 2023
Comment from Hotel Management
9 Jun 2023 by JW Marriott Mauritius Resort, Hotel Management
Dear Chetan,Warm greetings from sunny Mauritius. Thank you for sharing your experience at JW Marriott Mauritius Resort. We are delighted to hear that you enjoyed the ambiance and service offerings at our resort.It was a pleasure to host you at the best address in Mauritius and we look forward to welcoming you back soon for another memorable experience.Generously YoursJW Marriott Mauritius Resort
by A verified traveler
Posted 30 Mar 2023 on Hotels
Comment from Hotel Management
7 Apr 2023 by JW Marriott Mauritius Resort, Hotel Management
Dear Richard,Warm greetings from sunny Mauritius. Thank you for sharing your experience at JW Marriott Mauritius Resort.It was a pleasure to host you at the best address in Mauritius and we look forward to welcoming you back soon for another memorable experience.Generously YoursJW Marriott Mauritius Resort
by A verified traveler
Stunning location, wonderful staff
Posted 7 Dec 2022 on HotelsWhat a lovely stay at the Marriot! The staff were incredibly helpful and went out of their way throughout our stay. Great range of activities and restaurants to keep ourselves occupied. The room was super comfortable and the views of the sea and beach. Absolutely stunning
Comment from Hotel Management
13 Jan 2023 by JW Marriott Mauritius Resort, Hotel Management
Dear Rahul,Warm greetings from sunny Mauritius. Thank you for sharing your experience at JW Marriott Mauritius Resort. We are delighted to hear that you enjoyed the ambiance and service offerings at our spa.It was a pleasure to host you at the best address in Mauritius and we look forward to welcoming you back soon for another memorable experience.Generously YoursJW Marriott Mauritius Resort
by A verified traveler
Posted 3 Oct 2022
