Ratings based on 623 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 May 2024
Beds are very old and the blankets and linens could be upgraded.
4 out of 5
by A verified traveler

Posted 23 May 2024
Great property location. Clean, but the room had a slight bad odor.
5 out of 5
by A verified traveler

Posted 12 May 2024
Such a cool experience to stay on Mont St. Michel.
2 out of 5
by A verified traveler

Posted 21 Apr 2024
The hotel is old and the rooms are very small. The stairs to the rooms are narrow and the hotel is under staffed so don’t expect anyone to help you bringing the luggage up/down. It’s impossible if you’re physically challenged, there’s no lifts or elevators. It’s better to stay in town and take the shuttle bus to the Abby. It’s a much cheaper and better option.
Comment from Hotel Management
21 Apr 2024 by Reception, Hotel Management
Dear madam,You have chosen to sleep on a site dating from the Middle Ages. I can confirm that our hotel is old, it dates from the 14th century. Indeed, the rooms are not large because in the Middle Ages, buildings were small and elevators are prohibited on the site of Mont Saint Michel because the buildings are not suitable. You say that the team did not help you with the luggage, we are very surprised because the receptionist offered to find someone to carry the luggage and help which you accepted. To bring the luggage back down, at no time did you ask for this help, you arrived directly at reception with your luggage.Best regards,The Reception
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Lovely place and beautiful area
5 out of 5
by A verified traveler

Posted 25 Jan 2024
Staying here was a taste of the tranquility and security of living during the medieval period without the struggle. The architecture makes the mind wander.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler

Posted 31 Dec 2023 on Hotels
Beautiful chateau with amazing grounds
5 out of 5
by A verified traveler

Posted 31 Dec 2023
Amazing stay. Clean and convinient.