Ratings based on 346 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2021
by A verified traveler
as expected
Posted 24 Sep 2021 on HotelsGood friendly staffs, apartment was ok. We spent only one night there but everything was as expected.
Comment from Hotel Management
12 Oct 2021 by yangot, Hotel Management
Hello, Many thanks from all staff.
by A verified traveler
Posted 8 Sep 2020 on Hotels
Comment from Hotel Management
10 Sep 2020 by yangot, Hotel Management
merci
by A verified traveler from Kenilworth
Posted 27 Aug 2019
Location both to ferry terminal and shopping mall and port development area
Comment from Hotel Management
29 Aug 2019 by yangot, Hotel Management
Hello,
All team thank you for your stay.
by A verified traveler
Posted 2 Aug 2019 on Hotels
Comment from Hotel Management
29 Aug 2019 by yangot, Hotel Management
Merci Jeffrey
by A verified traveler
Awful....wouldn't recommend to anyone!
Posted 9 Jul 2019 on HotelsWe stayed for 6 nights, customer care awful! A room at front of hotel, few doors away from nightclub....sleep...what sleep! Street full of loud drunks at night too, strewn with cans & bottles Spoke to some one at reception, when it was open! Told there was nothing they could do, basic attitude from staff was 'tough'. A couple of night you can cope with more than that they should give room at back of hotel. Not even offered a clean towel during our stay, I understand service is limited but a change of towel is easy. I stay in many of these hotels in France throughout the year & I never complain, trying to see positive in every one. The only positive here is a well stocked kitchen. Made our much looked after vacation awful. Never again!
Comment from Hotel Management
15 Jul 2019 by yoann, Hotel Management
Hello, we thank you for staying in our Aparthotel and for giving us your opinion. We are sorry that the services mentioned do not live up to your expectations and take them into account to improve us. Indeed your satisfaction is precious and we do everything possible to satisfy you fully. We hope to see you again for a future stay. Yoann ANGOT GENERAL MANAGER
by A verified traveler
Posted 8 Jul 2019 on Hotels
Pros:
- Clean room with kitchenette
- Free street parking free on weekends - supposedly free, or no enforcement
- Continental breakfast is decent
Cons:
- No staff on site for late check-in. Be sure to call them ahead to get the codes to get into the hotel and for the safe where they keep the keys. I arrived at 10PM, called their number and no one answered. Good thing I ran into a guest who had the safe combination.
- No AC - if you leave the windows open, seagulls and street noises are loud.
- Long walk from city center - the neighborhood is surrounded by docks/warehouses.
Comment from Hotel Management
15 Jul 2019 by Yoann, Hotel Management
Hello, we thank you for staying in our Aparthotel and for giving us your opinion. We are sorry that the services mentioned do not live up to your expectations and take them into account to improve us. Indeed your satisfaction is precious and we do everything possible to satisfy you fully. We hope to see you again for a future stay. Yoann ANGOT GENERAL MANAGER
by A verified traveler
Posted 8 Jul 2019 on Hotels
Comment from Hotel Management
15 Jul 2019 by Yoann, Hotel Management
Thank you
by A verified traveler
Posted 28 May 2019 on Hotels
Hotel.com didn’t communicate with the hotel so when we arrived they was any booking at our name. The receptionist was extremely helpful and make sure we had room for the night. I couldn’t have asked for better service.
Comment from Hotel Management
3 Jun 2019 by yoann, Hotel Management
Hello, we thank you for having stayed in our Aparthotel and for giving us your opinion. Indeed, your satisfaction is precious and we make every effort to fully satisfy you. We hope to see you again for a future stay.
Yoann ANGOT
Genaral manager
by A verified traveler
Excellent stay
Posted 22 Oct 2018 on HotelsNice welcome, good space in room. Clean and functional.
Comment from Hotel Management
23 Oct 2018 by yoann, Hotel Management
Hello,
Thank you so much from all staff.
Regards.
Yoann
General Manager
