Mahogany Hôtel Résidence & Spa (Le Gosier) Hotel Review

3 out of 5

by A verified traveler

Posted 26 Oct 2023

On arrival it took almost an hour to check in, when I asked why it was taking so long I was informed that the room I booked was not available. i was finally given a room but although I was told it was like for like, it was not in the main hotel and was quite far from the restaurants and entertainment area. I will make sure my booking is confirmed in the main hotel building next time.

2 out of 5

by A verified traveler

This traveler left a rating score only Posted 6 May 2022

4 out of 5

by A verified traveler from New York

Posted 13 Feb 2022

we loved the kitchen on the balcony, however missing a few key items like: a sponge, towel and dishwashing liq. a knife that wasn't dull, 2 reg size coffee cups. Our room has two bed moved together as one, Sad as the room is listed as a king which was what was expected.

2 out of 5

by A verified traveler

Posted 3 Dec 2018

Unfortunately we had to wait until 6:32pm to get our room, which was on the 3rd floor of the last building; we were tired, it was humid, the AC didn't work properly, the fridge did not cool, and all the channels were in French. None of the staff knew enough English to be of assistance; they did their best, but that was just not enough. I am guessing that they cater to Europeans and not to English speaking people. Breakfast was 27 Euros per person, that was excessive. I would never stay there again, nor would I recommend it to anyone.

5 out of 5

by A verified traveler from Dominican Rep

Posted 28 Aug 2018

i Liked this hotel, the room, the amenities, the piano bar with a good music, the nice a la crate restaurant, and all you can eat restaurant too. I found good coffe and good wine. It’s a very good area close the city too.

4 out of 5

Recommended
for Everyone
by A verified traveler from UK

Nice Hotel, on the coast, good facilities

Posted 9 Jan 2018

Pros: Location, facilities, entertainment.

Cons: We were booked room only, it would have been interesting to see an all inclusive rate.

Location: Easy access to routes to give access to both Grand Terre and Basse Terre by car. Easy walk in to Le Grosier. Restaurants close by (not sampled).

Having read some reviews we were worried to the extent of wondering if we should cancel. Our experience was so at variance with what was being said we'd have been forgiven for thinking it was another Hotel. We had a first floor room with balcony and balcony kitchenette offering a lovely view of the beach and surrounding gardens. Lovely location for supper and breakfast. Yes, we were joined by birds but of the chaffinch sized variety, not Hitchcock's "The Birds". The room was clean, comfortable and regularly serviced. The shower and bathroom were well appointed, well supplied with wash products and again kept spotless. At minimal cost we had wi fii passwords for 4 devices for our 13 night stay. Air conditioning was very effective! We were also supplied with a drying rack on the balcony and ironing board/iron should we have felt the need. We hired a car, on site parking was free and it was easy to visit all parts of the Island. Most roads were tarmacked, those not were a bit potholed. Some of the road layouts and priority were a bit hair raising. Dining unless you have an all inclusive deal could prove costly especially if you were travelling with family but the buffet meals we sampled offered great choice and was a good way to sample many different types of food. The dance displays were well worth seeing and the Christmas and New year Festivities were fun. Effort had been made. Did we enjoy our stay? YES. Would we want to return? DEFINITELY.

1 out of 5

by A verified traveler from New York, NY

OK Stay, but Never Again

Posted 1 May 2016

Pros: Pool area - cheap bar drinks, room service.

Cons: A lot!

Upon arrival, I was confused because when the taxi driver dropped us off, the name of the hotel was not the hotel l reserved. After checking in, I realized there were several hotels combined in one and there are blocks of room that are in the Mahogany section of the hotel - confusing I know. Our stay started off horrible because the taxi driver quoted us one price and then when he dropped us off stated another price. He became so belligerent that the receptionist had to come assist. He charged us $30 more dollars then the normal price. After checking in, we were put into a room that we did not reserve - bathtub would not probably drained, it smelled a bit, and the overall it was meh! We informed the front desk about the error, but was told that we'd have to come back in the morning because the manager wasn't around. To smooth things over we received free wifi - meh! After receiving the correct room - we asked to be compensated in which the manager replied, "We fixed it, everything is fine now." The hotel was situated near the beach and there was a nice bar and pool area. The drinks were a decent price, but the restaurant charged a whopping amount for a buffet - we passed. What really took the cake, was upon check out the receptionist informed us we owed 630 euros - even after checking in on the first day - I asked was everything covered and paid for and was told yes - by the same receptionist. We went back and forth for a good 30 minutes - even after I had to call expedia on

1 out of 5

by A verified traveler from Boston, MA

Hotel is totally misrepresented

Posted 1 Jan 2016

Pros: Nothing

Cons: Food, Service, and decor of rooms. Beds and pillows are very uncomfortable and there is very minimal lighting.

Location: Terrible location in a puddle ridden parking lot and very dark.

This hotel was dark, pitiful beach, and pitiful food and drinks, both restaurants. The only decent restaurant was the pizza beach restaurant, however it was very slow service. There was terrible lighting in the room, my ocean view room which really you had to stand on your toes to look over a corner of the roof to see it. Would nvpever go back to Guadeloupe because of all the misrepresentations. It is very difficult to drive around, everything is over an hour away from everything else, and in general a Very disappointing trip...worst ever!

3 out of 5

by A verified traveler from Washington DC, Metro Area

Ok Resort

Posted 28 Dec 2015

Pros: The staff was very friendly and extremely helpful. Work on your French if it's rusty, most of the staff we interacted with did not speak English.

Cons: The resort's infrastructure needs renovating, especially the rooms, walkways and the pier. Also, consider opening the restaurants all day.

Location: The resort is located on the beach. There are several restaurants, (6) and a Casino within walking distance of the resort. Area seemed safe.

Check In: We arrived at the resort after 8 pm. I was disappointed to find that our room was not ready. We were offered a drink at the bar while we waited. The room was ready in about 30 minutes. Of note; the Mahogany and La Creole Resort and Spa are the same hotels. This was a bit confusing at first. The rooms are located in dormitory style buildings with outdoor corridors, very outdated. Room: I reserved a room with a queen size bed but was given a room with 2 twin beds pushed together. The room lighting was very poor; there was a floodlight type fixture at the entrance and two tiny spotlights built into the headboard. There is an outdoor kitchen on the balcony, which included a mini fridge, electric stove, dishes, pots, etc. not bad for those who plan to cook while on vacation. Wi-Fi worked ok. Only 240 volts available, I purchased a plug kit at Best Buy. I had no issues charging my iPhone and iPad. Check your electronics voltage requirements before you travel. Restaurants: We had our meals at La Route Des Epices and Le Zawag. Both had good ambience, however the evening meal at La Route Des Epices is a buffet which lacked variety/same choices each time got old by the second day. Dinner at Le Zawag was ok. The Bar area overlooks the pool nice place to hang out and relax. Beach: The beach was ok, a little rocky in areas close to the pier. Minimal amenities. Jet Skies were available and a sand volleyball court