Ratings based on 176 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2023
Location is pretty poor, cannot get a taxi for love nor money, holes in bathroom door, barely any lights in the room, limited food
Comment from Hotel Management
9 Sep 2023 by Jouanney. Assistant Front Office Manager, Hotel Management
Dear Mr Lee,We are sorry to see that your stay did not meet all your expectations. However, we are surprised by your rating and your comments which absolutely do not reflect the general opinion of our customers, particularly our customers via Expedia. We would like to remind you that we are unfortunately not responsible for the difficulty of finding a taxi in the town and even less for the prohibitive prices charged by them.Sincerely yours.
by A verified traveler
Posted 20 Jul 2023 on Hotels
Comment from Hotel Management
22 Jul 2023 by Jouanney. Assistant Chef de Réception, Hotel Management
Cher client,nous vous remercions chaleureusement pour votre note, toutes nos équipes mettant un point d'honneur à la satisfaction et au bien-être de nos clients durant leur séjour au sein de notre établissement. En l'attente de vous recevoir de nouveau au sein de l'hôtel les Portes de Provence. Sincèrement vôtre.
by A verified traveler
Posted 22 Oct 2022 on Hotels
Comment from Hotel Management
31 Oct 2022 by Jouanney. Assistant Chef de Réception, Hotel Management
Cher monsieur Gordon, nous vous remercions chaleureusement pour votre note, toutes nos équipes mettant un point d'honneur à la satisfaction et au bien-être de nos clients durant leur séjour au sein de notre établissement. En l'attente de vous recevoir de nouveau au sein de l'hôtel les Portes de Provence. Sincèrement vôtre.
by A verified traveler
Fridge in the room would have been helpfil
Posted 14 Sep 2021 on HotelsComment from Hotel Management
6 Feb 2022 by Jouanney, Hotel Management
Dear Sir or Madam,
We would like to thank you warmly for your comment, as all our teams make it a point of honor to satisfy and ensure the well-being of our customers during their stay in our establishment.
Looking forward to welcoming you again at the Portes de Provence hotel.
Sincerely yours.
Jouanney. Assistant Front Office Manager.
by A verified traveler
Perfect for a short stay
Posted 10 Aug 2021 on HotelsPerfect for a short stay. We stayed here on the way to Saint Tropez and it was perfect. A little remote for a longer stay but freshly redecorate, clean, and a great staff.
Comment from Hotel Management
6 Feb 2022 by Jouanney, Hotel Management
Dear Sir or Madam,
We would like to thank you warmly for your comment, as all our teams make it a point of honor to satisfy and ensure the well-being of our customers during their stay in our establishment.
Looking forward to welcoming you again at the Portes de Provence hotel.
Sincerely yours.
Jouanney. Assistant Front Office Manager.
by A verified traveler
Good hotel if you have a wedding in the area
Posted 21 Sep 2020 on HotelsVery functional hotel - good service and nice swimming pool. Ideal if you’re going to a wedding in the area
by A verified traveler
Posted 17 Aug 2020 on Hotels
This stay served its purpose, but didn’t add anything positive to it. The check in was ok, one felt that people don’t care about having guests. The breakfast was really bad. Super low quality. Eggs were not acceptable... no elevator ... the hotel is located outside of the city by the main road. There is no pedestrian walkway to the city. We will not come back.
by A verified traveler
Excellent
Posted 1 Aug 2020 on HotelsEasy to find, with plenty of parking.
Great food and very close to Ultimate Provence vineyard.
A very comfortable place to stay 😬
by A verified traveler
Nice hotel but in the middle of nowhere
Posted 4 Sep 2018 on EbookersHotel is nice, rooms and bathroom all very good.
Negatives are. No lifts. Needed to carry luggage up 2 flights of stairs.
Pool area is beautiful but pool was full of dead insects. Also pool area is mosquito heaven. Area is fully covered with artificial grass. Nice to walk on but that evening I was covered in nasty mosquito bites.
Comment from Hotel Management
24 Sep 2018 by Martine, Front Desk, Hotel Management
Yes, we had many mosquitoes this summer, sign of heat, positive...
by A verified traveler
Tour Auto
Posted 3 May 2018 on Hotelsgood meal in the restaurant, nice room all very recommendable.
Comment from Hotel Management
6 May 2018 by Martine, Front Desk M., Hotel Management
Thanks a lot !
