Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Too much smell in hotel
Comment from Hotel Management
20 May 2024 by Mike , Hotel Management
We apologize for concern you share about your stay , we will will learn and improve , we welcome you back for great experience for future stay
by A verified traveler
Posted 19 May 2024
Your breakfast items were complete. The room was quiet and clean.
by A verified traveler from Lawrenceville
Posted 7 May 2024
Not at all what i expected to walk in to based on the reviews i read. But it was sketchy and scary and i never would have taken my kids there for a weekend if i had known.
Comment from Hotel Management
10 May 2024 by Mike GM, Hotel Management
We apologize for any Inconvenience during youe stay , please reach out to us and share more details so we can learn and improve our servies , Mike GM
by A verified traveler
Posted 3 May 2024
Friendly and respectful staff. Clean environment, hot fresh breakfast.
by A verified traveler
Posted 3 May 2024
Breakfast was far below average, bathroom was clearly a very shoddy remodel and already falling apart. Room was clean and quiet but had a very slight smoke odor. Front desk staff had poor training. Took way too long just to check in. They were friendly enough though. I will not be returning.
Comment from Hotel Management
6 May 2024 by Mike GM, Hotel Management
Thank you for your valuable feedback , we apologize for less then statisfactory stay , we will learn from your feedback and will make action plan to improve , we are extremly sorry and welcome you back for future stay .
by A verified traveler
Posted 2 May 2024
Every is good
Comment from Hotel Management
6 May 2024 by Mike , Hotel Management
Thank you so much for your feedback , see you soon when you next time around ...Mike GM
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Mike GM, Hotel Management
Thank you so much for your five star review , we apprciate your business and welcome you back for another guest experience
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Mike, Hotel Management
We apologize if anyway your stay was not up to your exepcation . we will use your feedback as a learning oppertunity and improve . Apologize
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Mike, Hotel Management
We apologize if anyway your stay was not up to your exepcation . we will use your feedback as a learning oppertunity and improve . Apologize
by A verified traveler from Ball Ground
Posted 15 Apr 2024
Very convenient to Northside Gwinnett Hospital. Lots of restaurants nearby.
Comment from Hotel Management
19 Apr 2024 by Mike GM, Hotel Management
Thnak you so much for your feedback , see you soon
