Ratings based on 718 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Doors hard to open because they rubbed on carpet. Need extra roll of toilet paper
by A verified traveler from Garland
Posted 28 Apr 2024
Safe and phone in room didn’t work. Rooms need renovating.
However, breakfast was great and the staff was very nice.
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 22 Apr 2024
Do not stay at this property. It’s disgusting. Our sheets were crusty, room was dirty, not dusted, and smelled like smoke. You could not pay me to stay here again.
Comment from Hotel Management
23 Apr 2024 by MP, Hotel Management
Appreciate for staying at our hotel and accept our sincere apologies for your discomfort but the fact that sheets were changed when they were brought at the front desk after you had spent 10+ hours in the room in the middle of the night and also if it smelt like smoke , it should have been felt as soon as you walked into the room and not in the middle of the night. Again I am so sorry and 20% discount for the first night have been refunded for the inconvinience. Thank you
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 20 Apr 2024
Very nice property. We’ll be back.
by A verified traveler
Posted 8 Apr 2024
Toilet did not work. Since it was used before I knew this I repaired it. I told the front desk he told me I could email the manager for a possible discount. I emailed him while I was still there on a Saturday. It is the Sunday of the next weekend and my email was never responded to. They are so cheap they don’t put ice machines on the second floor, just the first and third. If you’re looking for an out of the way inconvenient location with tattooed staff, this is your place.
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Posted 17 Mar 2024
It is updated for the most part and the pillows are comfy. Only issues was our shower had little water pressure, the carpet kept the door from closing so you have to make sure you shut the door really well. The check in female was so friendly!
by A verified traveler
Posted 15 Mar 2024
Only complaint is that they didn't have any toothpaste. Otherwise a fine stay