Ratings based on 183 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Amazing view!
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 25 May 2024
Had a wonderful stay at this hotel. Staff very friendly and helpful. Best views of the lauterbrunnen and the mountains.
by A verified traveler from laval
Posted 24 May 2024
by A verified traveler from Jersey City
Posted 17 May 2024
We were so pleased with our stay at Maya Caprice. Super convenient location when arriving by train. The restaurant was absolutely delicious! Views from hotel are nothing short of amazing.
Comment from Hotel Management
21 May 2024 by Maya Caprice Team, Hotel Management
Dear Jennifer,Thank you very much for your great review.We are very happy tho hear that you enjoyed your stay at the Maya Caprice.We hope to welcoming you again in the future.Best regards from Wengen,The Maya Caprice Team
by A verified traveler
Posted 27 Mar 2024
Everything was perfect beautiful place I recommend to everyone
Comment from Hotel Management
21 May 2024 by Maya Caprice Team, Hotel Management
Dear Robert,Thank you very much for your great review. We are very happy that you enjoyed your stay at the Maya Caprice. We hope to welcoming you again in the future.Best regards from Wengen,The Maya Caprice Team
by A verified traveler
Posted 10 Nov 2023
Maya Caprice Boutique Hotel & Spa is wonderful! My wife and I had a couple night stay at this hotel and it was truly an amazing property! We booked a Superior Double Room, 1 King Bed, Balcony, Mountainside and the view from the room was unreal! Probably one of my favorite views in Switzerland while we were there.
One of the best benefits of Maya Caprice is its proximity to the Wengen train station. It’s one of the first hotels you see once you get off the train. It’s also walking distance to the main street of Wengen and all the hiking trails there.
Upon Check-In, Daniel greeted us and held our luggage until our room was ready. He was so helpful and informative on the hotel as well as the area. Extremely wonderful staff who we also met during breakfasts and dinner.
The room was clean and very spacious. The view was obviously the highlight of the room which was incredible!
The food was amazing for the breakfasts and dinners we had. Highly recommend at least one dinner at the hotel.
The spa was another highlight of the hotel having a dry sauna, foot spa, and jacuzzi that were all available during our stay. The view of the mountainside from the jacuzzi is stunning!
I can’t wait to go back to Maya Caprice and highly recommend you book them as well!
Comment from Hotel Management
17 Nov 2023 by Maya Caprice Team, Hotel Management
Dear guest,Thank you very much for your wonderful review. It is nice to hear that you enjoyed your stay at the Maya Caprice Wengen. We hope to welcoming you again at the Maya Caprice Wengen in the future.Best regards from Wengen,The Maya Caprice Team
by A verified traveler
Posted 18 Oct 2023
Very nice and good staffs, the breakfast is good as well as the dinner.
Comment from Hotel Management
27 Oct 2023 by Maya Caprice Team, Hotel Management
Dear Anita,Thank you very much for your great review. We are very happy that you enjoyed your stay at the Maya Caprice Wengen. We hope to welcoming you again at the Maya Caprice in the future.Best regards from Wengen,The Maya Caprice Team
by A verified traveler
Posted 16 Oct 2023
Great views !
Comment from Hotel Management
27 Oct 2023 by Maya Caprice Team, Hotel Management
Dear Brad,Thank you very much for your great review. We are very happy that you enjoyed your stay at the Maya Caprice. We hope to welcoming you again at the Maya Caprice in the future.Best regards from Wengen,The Maya Caprice Team
by A verified traveler
Disappointing and Awkward
Posted 16 Oct 2023 on HotelsThey focus too much on the restaurant and not enough on the hotel itself or the guests. The staff awkwardly pressure you to make a reservation for dinner every night. Meanwhile the bar which is supposed to be open until 10 pm always closes early and in fact never seems to be open. The hot tub was broken during our stay. We asked about a massage but were told the masseuse is on maternity leave until December. The cleaning staff never replenished the minibar or the waters that we drank in the room. Overall, it is just another ok hotel that is overpriced for the quality and service. The best thing they have going is their view of the valley and mountains from the guest rooms.
Comment from Hotel Management
27 Oct 2023 by Daniel Schnabl, Hotel Management
Dear Jarrett,Thank you very much for your constructive review.Wa aplogize that for the several issues and we will definatley work on them. We ask the guests for dinner because most of the time the restaurant is fully booked and we want to make sure our hotel guests getting a table.Once again thank you very much for your review and I apologize for the inconvenience.Best regards from WengenDaniel SchnablHotel Manager
