Ratings based on 105 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 1 Jun 2024
Our views from the hotel were stunning. The hotel staff was super friendly and helpful.
Given the location I think it's acceptable that the hotel could be a bit dated. But I would definitely stay again or recommend anyone.
Comment from Hotel Management
2 Jun 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're delighted you enjoyed the stunning views and found our staff friendly and helpful. We're also glad our charming location made up for the dated aspects of our hotel.We look forward to welcoming you back and appreciate your recommendations.Best regards,The Hotel Regina Team
by A verified traveler
Posted 27 May 2024
3min walk from train station. Room was spacious enough for family of 3. The room had great view of mountains and the village.
Comment from Hotel Management
27 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad you enjoyed the convenient location, spacious room, and beautiful views. We hope to welcome you back to Hotel Regina soon.Best regards,Regina Team
by A verified traveler
Posted 24 May 2024
Great view of Lauterbrunnen valley from patio. Pleasant staff. Breakfast is sufficient. Property has vintage feel. Room is big. Near train station. Porter service to station. Grocery store, eateries in neighborhood.
Comment from Hotel Management
25 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted you enjoyed the stunning Lauterbrunnen Valley views, our friendly staff, and the vintage charm of Hotel Regina. It's great to hear the room size, breakfast, and our proximity to the train station with porter service met your needs. We're also pleased you found the local amenities convenient.We look forward to welcoming you back soon!Best regards,Hotel Regina Management
by A verified traveler
Posted 23 May 2024
It is 5 minutes walk to the Wengen Trian Station which is very convenient. The view from our balcony is so beautiful. The staff is very kind. The restaurant on site is very elegant and convenient. The breakfast is excellent.
Comment from Hotel Management
25 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're thrilled that you found our location near the Wengen Train Station convenient and enjoyed the beautiful view from your balcony. It's great to hear that our kind staff, elegant restaurant, and excellent breakfast added to your stay.We look forward to welcoming you back to Hotel Regina!Best regards,Hotel Regina Management
by A verified traveler
Posted 20 May 2024
Old hotel but very nice. Had a great room with an incredible view
Comment from Hotel Management
21 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest, Thank you for your kind words! We're thrilled you enjoyed your stay and the incredible view from your room. We hope to welcome you back soon.Best regards,Hotel Regina Team
by A verified traveler from Charlotte
Posted 16 May 2024
Building is outdated but it has an old era charm. The view are magnific and the staff was excellent.
Comment from Hotel Management
19 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your kind words. We're thrilled you enjoyed the old-era charm, magnificent views, and our excellent staff. We look forward to welcoming you back to Hotel Regina soon.Best regards,The Hotel Regina Team
by A verified traveler
Posted 15 May 2024
Old building but good stay. Really close to the train station and supermarket. Excellent people. Spa was good.
Comment from Hotel Management
19 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your kind words. We're thrilled you enjoyed the old-era charm, magnificent views, and our excellent staff. We look forward to welcoming you back to Hotel Regina soon.Best regards,The Hotel Regina Team
by A verified traveler
Posted 14 May 2024
This hotel was built in the 1890s and retains the charm and grandeur. It was clean, comfortable and very convenient to the train and the little town of Wengen. The view from our balcony room was magnificent! However, the hotel’s age is showing, it is a little frayed around the edges if you look closely. A clean, comfortable choice if you realize this is what you are getting.
Comment from Hotel Management
19 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest, Thank you for your feedback. We're delighted you enjoyed the charm, comfort, and convenience of our hotel, as well as the magnificent views. We acknowledge your comments about the signs of age and appreciate your understanding. Your feedback helps us improve.We look forward to welcoming you back soon.Best regards,The Hotel Regina Team
by A verified traveler
Posted 13 May 2024
It was lovely!
Comment from Hotel Management
19 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your kind words. We look forward to welcoming you back to Hotel Regina soon.Best regards,The Hotel Regina Team
by A verified traveler
Posted 6 May 2024
Very friendly staff. The restaurant for dinner was very good but a bit expensive- well trained staff.
The room was spacious. The heat is not turned on during this time of year. Sauna and steam access was a welcomed surprise. Close to train station.
Comment from Hotel Management
19 May 2024 by Morgane / Front Desk Manager, Hotel Management
Dear Guest,Thank you for your review. We're glad you found our staff friendly and enjoyed your spacious room and the sauna and steam access. We appreciate your feedback on the restaurant. We hope to welcome you back soon!Best regards,The Hotel Regina Team
