Ratings based on 425 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Incredible views and super friendly staff. Room cleanliness and value were about as good as it comes!
by A verified traveler
Posted 25 May 2024
Unparalleled view from our balcony; great breakfast, and mere steps to the Schilthorn gondola. Staff were super friendly & accommodating too!
by A verified traveler from Pismo Beach
Posted 22 May 2024
Spectacular balcony views from our room. Hotel check in/out done by 2 different gentleman that were super friendly and helpful. Room was small with only one plug. Twin beds were maybe 8” apart but so easy to put up with for those excellent views. Breakfast was only cold things, nothing hot. Ample choices.
by A verified traveler from Winnipeg
Posted 22 May 2024
Best Location Next to the Gondola and Perfect for walking around town. Wow the restaurant is Amazing
by A verified traveler
Posted 20 May 2024
Excellent views!
by A verified traveler
Posted 18 May 2024
The staff at this property went above and beyond. The most friendly staff I have ever interacted with. I have stayed in places all over the world and this is the first review I have ever written that is how good it was.
by A verified traveler
Posted 18 May 2024
Super sweet. We were greeted by a man at the desk, super welcoming and made us feel so satisfied to have stayed here. We will be coming back!
by A verified traveler
Posted 14 May 2024
Very friendly and helpful staff. Rooms very clean. Our room had an excellent balcony. The view is quite amazing.
Ate dinner at the Hotel restaurant. Very pleasant staff and good food.
The only reason I knocked the surrounding area was because they are working on a new gondola next door and it was a bit messy. Not the hotels fault.
We were able to have them hold our bags so we could explore the area and come back later and check in.
Front desk clerk Andi was a hoot and a good idea person for hikes. Just don’t believe him when he says it’s a little uphill because he must be part Billy goat. It was a lot uphill but very worth it.
We really enjoyed our stay.
by A verified traveler
Posted 12 May 2024
Excellent location by the schilthornbahn. Very friendly and helpful staff.
No paper tossues, soap available as one unit for Al skin and hair only and in squeeze bottles (not for arthritis,).
by A verified traveler from Charlotte
Posted 7 May 2024
Location and views of the mountains are incomparable. Staff was attentious and friendly. Kudos to Eduarda, Catarina, Ben, and others we didn't learn their names. We are very pleased with our stay
