Ratings based on 750 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Ayush, Hotel Management
Dear Betsy,Thank you for choosing our hotel for your stay! We appreciate your positive feedback and are delighted to hear that you enjoyed your experience. We strive to provide exceptional service and a comfortable atmosphere for all our guests. We hope to welcome you back soon for another enjoyable stay.Sincerely, AyushFront Office Support
by A verified traveler from Goodyear
Posted 10 Jun 2024
I checked in at 1 am Very few hotel are manned after 11 pm
Much appreciated after a delayed flight from west coast
Comment from Hotel Management
13 Jun 2024 by Alisha, Hotel Management
Dear Catherine,Thank you for your wonderful review! We're thrilled to hear that you had a quick and easy check-in experience and that our location made it convenient for you to come and go after late night flight. Providing a seamless check-in process and ensuring the comfort of all our guests, including those come in late at night, are top priorities for us. We're delighted that we could meet your expectations in these areas. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Sincerely,AlishaFront Office Support
by A verified traveler
Posted 6 Jun 2024
It’s was great, it is really like the pictures. I would go again
Comment from Hotel Management
13 Jun 2024 by Ayush, Hotel Management
Dear Génesis,Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our hotel's service. Providing exceptional service is our top priority, and we're delighted that we were able to exceed your expectations. We look forward to welcoming you back again soon! Sincerely, AyushFront Office Support
by A verified traveler
Posted 3 Jun 2024
Room smell terrible
Comment from Hotel Management
13 Jun 2024 by Alisha, Hotel Management
Dear Sabrinaa,Thank you for taking the time to leave us a review and for your rating of 2 out of 5. We apologize if your experience with us did not meet your expectations. We would greatly appreciate it if you had given opportunity to correct while you were staying with us and checking out late next morning. Your feedback is important to us, and we value the opportunity to learn and grow from it. We hope to have the chance to make it up to you in the future.Sincerely,Alisha Front Office Support
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Alisha, Hotel Management
Hello Justine, We apologies that we could not exceed your expectation. If you have moment, please provide the details where we could improve in our service. We like to make each and every guest experience super. Hope you give us another opportunity serve you in the future,Sincerely,Alisha Patel,Front Office support
by A verified traveler
Posted 24 May 2024
All I needed was a bed and a bathroom....
The TV system was too complicated. It required two remotes that were not clearly marked as to what controls what.
Comment from Hotel Management
27 May 2024 by Ayush, Hotel Management
Hello David, Thank you for your feedback we apologies that our TV system was complicated for you, we are glad you found clean comfortable bed to rest. We will take your feedback for improvement and correct it for future guest. Hope you give us another chance in the future.Have a safe traveling!Sincerely,Ayush PatelFront office support
by A verified traveler from Adrian
Posted 21 May 2024
...easy to get to and had adequate parking. There are no nearby "sit down" restaurants within walking distance. There was a Subway within walking distance. Coffee in the morning was weak.
Comment from Hotel Management
27 May 2024 by Ayush, Hotel Management
Hello Randy,Thank you for staying with us and providing feedback. We apologies that next door restaurant in process of opening soon again, but we do have many other choice or restaurant with in walk in distance beside Subway, we have Sake Japanese Steakhouse, The Mighty Crab Sea food, Chipotle Mexican Grill, DiBella's Subs, Sonic Drive-In and in 5 minutes' drive you have choices of Panera Bread, Applebee's Grill + Bar, Circle Diner, Celadon Thai Restaurant, El Charro Mexican Restaurant, Seoul Korean Restaurant and very popular, and Latham '76 Diner. We will audit other area of improvement work hard to fix and exceed expectation for all future guests.Looking forward to seeing you in the future.Sincerely,Ayush PatelFront office support
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
13 Jun 2024 by Ayush, Hotel Management
Hello Pamela,Thank you for taking the time to leave us a review and for your rating of 1 out of 5. We apologize if your experience with us did not meet your expectations. We would greatly appreciate it if you could provide us with some specific feedback on what aspects of your stay were unsatisfactory so that we can address them and improve our services. Your feedback is important to us, and we value the opportunity to learn and improve from it. We hope to have the chance to make it up to you in the future.Sincerely,AyushFront Office Support
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
27 May 2024 by Alisha, Hotel Management
Dear Neewk,Thank you for your positive rating! We're pleased to hear that we meet your expectation, and you had enjoyable stay. Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for an even better experience in the future. Sincerely,Alisha PatelFront Office Support
by A verified traveler
Posted 25 Apr 2024
The people were very nice. Breakfast was not.
Comment from Hotel Management
25 Apr 2024 by Ayush, Hotel Management
Dear John,Thank you for staying eioth us and providing feedback for your stay. We are sorry we could not meet your expectation for breakfast, we are glad that you enjoyed the service and comfort of the room, we are know for budget price, clean room and friendly service, with basic breakfast that include pastry, juice coffee and yogurt. If you have any specific comments or suggestions regarding your stay or ways we can improve your experience in the future, please feel free to let us know. Your input is valuable, and we're here to ensure you have a great stay. Sincerely, Ayush Patel Front Office Support
