Ratings based on 967 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Nice clean and affordable.
Comment from Hotel Management
30 Apr 2024 by Hotel Manager, Hotel Management
Dear Avis,Thank you for your review! We're thrilled to hear that you had a pleasant stay with us and that you found our accommodations to be nice, clean, and affordable. Providing great value for our guests is important to us, and we're delighted that we succeeded in meeting your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
It seemed like a hotel that people can stay monthly, Almost like a residential.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Karen,Thank you for sharing your feedback. We appreciate your rating and perspective. We understand your observation about the hotel having a residential vibe, and we'll consider this as we continue to improve our guest experience. If there are any specific areas where you feel we can enhance our services or amenities, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
Room was clean, hallways could have been cleaner. Breakfast was very limited.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Nancy,Thank you for sharing your experience with us. We're pleased to hear that you found your room clean. We apologize for any inconvenience caused by the cleanliness of the hallways and the limited breakfast options. Your feedback is valuable, and we'll address these areas to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager
by A verified traveler from St. George
Posted 24 Apr 2024
Room was not cleaned. We were given another room. Cold water did not work in bathroom sink. Breakfast is terrible
Comment from Hotel Management
25 Apr 2024 by Hotel Manager, Hotel Management
Dear Michele,We apologize for the unsatisfactory experience you had during your stay. It's unfortunate to hear that your room was not cleaned and that you encountered issues with the cold water in the bathroom sink. Additionally, we're sorry to hear that the breakfast did not meet your expectations. We take these concerns seriously and will address them with our housekeeping and maintenance teams to ensure that such issues are promptly resolved. We appreciate your feedback and will work to make improvements in these areas. We value your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Apr 2024
Tried contacting them to get my money back as I had an emergency and could not stay there for the night. Very unprofessional people and need to contact them again to get my refund back as I bought insurance.
Comment from Hotel Management
25 Apr 2024 by Hotel Manager, Hotel Management
Dear ERIN,Thank you for your stay and for sharing your feedback. We're disappointed to hear about your experience. Please know that we take your concerns seriously and are committed to resolving them promptly. Your patience and understanding are greatly appreciated. Feel free to reach out to us at any time.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Apr 2024
Staff was very nice and kind.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Nancy,Thank you for your positive feedback! We're delighted to hear that our staff made a positive impression on your stay with their kindness and helpfulness. If there's anything else we can do to enhance your experience and earn that extra star next time, please feel free to let us know. We appreciate your support and look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler from Chelmsford
Posted 18 Apr 2024
Basic no frills hotel. Great for a one night stay while traveling. Beds were comfortable.
Comment from Hotel Management
19 Apr 2024 by Hotel Manager, Hotel Management
Dear Heidi,Thank you for your feedback. We're glad to hear that our hotel suited your needs for a one-night stay while traveling. While we aim to provide a comfortable experience, we'll take your comments into consideration to see how we can improve and possibly add some additional amenities in the future. We appreciate your input and hope to have the opportunity to welcome you back again.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Apr 2024
Perfect for an affordable late night stay near the airport hotel is dated but staff were lovely
Comment from Hotel Management
19 Apr 2024 by Hotel Manager, Hotel Management
Dear Faye,Thank you for your review. We're glad to hear that our hotel provided you with an affordable option for a late-night stay near the airport. While we understand that our property may be dated, we're pleased that our staff made a positive impression on you. Your feedback is valuable to us, and we'll use it to continue improving our services. We hope to welcome you back in the future for another pleasant stay.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Hotel Manager, Hotel Management
Dear Aliah,Thank you for your incredibly generous perfect rating! We are truly honored and thrilled to hear that you had such an exceptional experience during your stay with us. It's guests like you who inspire us to continuously strive for excellence and deliver outstanding service. Your feedback motivates our team to maintain the highest standards and provide memorable stays for all our guests. We look forward to welcoming you back in the future and ensuring your next visit is equally remarkable.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Apr 2024
Great hotel
Comment from Hotel Management
18 Apr 2024 by Hotel Manager, Hotel Management
Dear Sang,Thank you for your perfect rating! We're thrilled to hear that you had a great experience at our hotel. If there's anything specific you enjoyed or any areas where we excelled, we'd love to hear about it. Your feedback helps us ensure that we continue to provide outstanding service to all our guests. We hope to welcome you back for another excellent stay in the future!Sincerely, Hotel Manager
