Ratings based on 10,976 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
what I did not like was the way the shower is set up no door to close or slide. Every time a shower was taken water get on floor with an incomplete bathroom shower stall. but everything else was okay.
Comment from Hotel Management
7 Jun 2024 by John , Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Jun 2024
Good
Comment from Hotel Management
7 Jun 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Jun 2024
Can’t wait to get back
Comment from Hotel Management
6 Jun 2024 by Ruby, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Jun 2024
It was a good stay! No complaints
Comment from Hotel Management
6 Jun 2024 by Dan, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Jun 2024
I have stayed at over ten hotels at the strip. This was the worst customer service I have ever had across the board. I will not be returning to this hotel.
Checking was challenging, never got cleaning services, was charged extra fees (other than normal daily resort fees), and every interaction with staff they were extremely disrespectful and condescending.
The hotel is a great location but don’t book if you’re planning on staying at the hotel.
Comment from Hotel Management
6 Jun 2024 by Dan, Hotel Management
Hello Garren, thank you for providing your feedback on your most recent stay. Please contact Harrah's Las Vegas directly to speak to a member of management regarding your experience.
by A verified traveler from harwinton
Posted 6 Jun 2024
No coffee, no tea, no fridge in room. Comfortable bed and pillows. Shower pressure was average.
Clean towels.
Comment from Hotel Management
6 Jun 2024 by Ruby, Hotel Management
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Dan, Hotel Management
Hello Keyshawn, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.
by A verified traveler
Posted 6 Jun 2024
Location and service.
Comment from Hotel Management
6 Jun 2024 by John , Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Jun 2024
Our 6 day stay was perfect. The room was clean with plenty of space. The tv was easy to work. The staff was great. Will definitely be back!
Comment from Hotel Management
6 Jun 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Jun 2024
Clean, convenient, fun
Comment from Hotel Management
6 Jun 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
