Ratings based on 701 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
2 May 2024 by StripViewSuites, Hotel Management
We're sorry to hear that your experience didn't meet your expectations. We value all feedback and will use it to improve our services for future guests.
by A verified traveler
Posted 26 Apr 2024
The staff were not helpful and extremely rude to me. The room was insanely dirty and when i asked for it to be fixed i was told i didnt ask quick enough after check in so they would have to charge me to come in and fix the disgusting bedding they didnt change from the previous stay. It was clear it wasnt changed either as there was food and wrappers all over the bed. I spent a lot of money to have a very dirty room and to be treated like i wasnt good enough to stay at their properties. I honestly think this is the worst stay and customer experience i have had anywhere yet.
Comment from Hotel Management
27 Apr 2024 by StripViewSuites, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had during your recent stay. Providing exceptional service and maintaining a clean environment are our top priorities, and it is disheartening to hear that we fell short of meeting your expectations.We are truly sorry for the inconvenience you faced with the cleanliness of your room and the lack of prompt assistance from our staff. This does not reflect the high standards we strive to uphold. Rest assured, we have addressed these concerns with our team to ensure that such incidents do not recur in the future.Once again, we apologize for the negative impression left on you and appreciate your valuable feedback, as it helps us to improve our services.
by A verified traveler
Posted 22 Apr 2024
I really enjoyed the balcony and the view from the property.
Comment from Hotel Management
22 Apr 2024 by StripViewSuites, Hotel Management
Thank you for choosing to stay with StripViewSuites. We are happy to hear that you enjoyed your stay. We look forward to hosting you again in the future.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by StripViewSuites, Hotel Management
We appreciate your feedback. Thank you for choosing to stay with StripViewSuites. We would love to host you once again in the future.
by A verified traveler
Posted 20 Apr 2024
I really admired the elegance of the restroom. It was beautiful, and I had a great view from my room. All was great.
Comment from Hotel Management
21 Apr 2024 by Strip View Suites, Hotel Management
We appreciate your feedback. Thank you for choosing to stay with StripViewSuites. We would love to host you once again in the future.
by A verified traveler
Posted 20 Apr 2024
Great property
Comment from Hotel Management
22 Apr 2024 by StripViewSuites, Hotel Management
Thank you for choosing to stay with StripViewSuites. We are happy to hear that you enjoyed your stay. We look forward to hosting you again in the future.
by A verified traveler
Posted 15 Apr 2024
We had an amazing stay in two separate appartments and enjoyed the views and amenities that’s the palms and casino both offered. Had some difficulty’s with room keys but other than that it was a pleasant stay. Thanks for having us out!
Comment from Hotel Management
16 Apr 2024 by StripViewSuites, Hotel Management
Thank you for sharing your experience with us! We're delighted to hear that you had an amazing stay and enjoyed the views and amenities provided by The Palms and Casino. We apologize for any difficulties you experienced with the room keys, but we are glad that overall, you had a pleasant stay. It was our pleasure to have you as our guest, and we hope to welcome you back soon!
by A verified traveler
Posted 14 Apr 2024
Everything was great...
Comment from Hotel Management
15 Apr 2024 by Alex, Hotel Management
Thank you for your feed back!
by A verified traveler
Posted 14 Apr 2024
Very close to the strip. Only problem we had was plumbing , we had a horrible sewage smell coming from the sink. Other then that everything was fine
Comment from Hotel Management
14 Apr 2024 by StripViewSuites, Hotel Management
We appreciate your feedback.We sincerely apologize for this inconvenience that you had during your stay and we thank you for taking the time to share this with us. I will inform hotel maintenance so we may able to address the concern. Thank you!
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
3 May 2024 by Alex, Hotel Management
Thank you for staying with us and for your feed back!
