Ratings based on 14,610 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
The only thing that we didn’t like was that our room was next to the janitorial room so we were woke up every morning.
by A verified traveler
Posted 2 May 2024
Directions to parking was hard
Comment from Hotel Management
2 May 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 May 2024
Check-in was terrible. None of the self check-in kiosks were working. Had to stand in line for at least 30 minutes to check in. I had to do an 'early check-in'. I was assigned a room on the 6th floor - same floor as the pool. I arrived at my room to find that I was looking out my window seeing the lower half of many people at the pool. I called the front desk and asked to be assigned a new room. I was told I had to go back to the check-in line to accomplish this. I went down to the check-in and the line was twice as long as the first time I was there. I did find an employee that was able to help me so I didn't have to stand in line again. We ate at multiple restaurants on-site - GR Burger, Earl of Sandwich, PF Changs and Hollywood Cafe. The latter two were reallly good, GR Burger I would not recommend and Earl was okay. Plenty of slots and table games. I liked the ladies dancing by the table games at night. It reminded me of a cross between Sopranos and Las Vegas - the Monticeto.
Comment from Hotel Management
2 May 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 May 2024
Everyrhing was good. Parking wasnt easy but i managed. Gym was very nice. 4 maxhines were broken but i had a good workout. One of the nicer resorts
Comment from Hotel Management
2 May 2024 by JD, Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 May 2024
Great service
Comment from Hotel Management
2 May 2024 by John , Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 May 2024
This place was nice and family friendly
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 1 May 2024
Friendly but can’t bring anything into pool and such limited seating everything is just such a $$$ grab
Comment from Hotel Management
2 May 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 1 May 2024
Cool place to stay first time in Vegas with my family
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Ruby, Hotel Management
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day
