Ratings based on 13,544 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Staff was helpful had a great time we will be back
by A verified traveler from Mishawaka
Posted 4 May 2024
Unfortunately, I booked a room from the website, but when I got to the hotel, they told me first come first serve even although I selected the room and paid for it. I couldn’t get it when I got at the hotel and the receptionist the one that I found was not helpful.
by A verified traveler
Posted 3 May 2024
Front desk was rude
by A verified traveler
Posted 3 May 2024
The smell of smoke and vaping was so thick and gross on the casino floor. The air felt heavy and uncomfortable. Also the mobile check-in on the app did not work. The digital key you can use to get into your room didn't work. The mobile app did not work for check-out either. Will not return to MGM Grand.
by A verified traveler
Posted 3 May 2024
The pool is great! There’s also a nice food court in this hotel for when you don’t want to spend a ton of money on a meal. Rooms were fine. Clean, but nothing special.
by A verified traveler
Posted 3 May 2024
Wasn’t able to stay. I booked it for my son. He’s only 20 years old when he went to check in he was told he couldn’t stay. The person helping said he would get a full refund.
by A verified traveler
Posted 3 May 2024
Great staff, clean property and the beds and pillows are just fabulous best sleep I’ve ever had. I also enjoy how the property has so many dining options and shows. You don’t have to leave the property if you don’t want to
by A verified traveler
Posted 3 May 2024
Lady at the front desk wasn't welcoming. I tried to check in on the mobile app they still didn't have a room ready for us so we had to wait (check in time is 3 pm we actually checked in at almost 7 pm) we asked if we could get a room closer to the elevator she said yes, we ended up getting a room super far from the elevator. We come to Vegas almost once a month and try different hotels and this one unfortunately wasn't welcoming nor helpful
by A verified traveler
Posted 3 May 2024
by A verified traveler from KIHEI
Posted 3 May 2024
