Ratings based on 1,221 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
None
by A verified traveler from Fresno
Posted 29 Apr 2024
Great stay, will stay again.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Rosalee,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
by A verified traveler
Posted 29 Apr 2024
Nice alternative away from the strip casino hotels
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
ARTHUR,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by General manager , Hotel Management
Jenice Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
by A verified traveler
Posted 29 Apr 2024
No
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Jonathan,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
by A verified traveler
Posted 25 Apr 2024
Stayed here on a whim one night. I had booked a king suite. When I arrived, I checked in and the lady at the front desk was lovely. When I got to my room, the bed was made but the entire suite was dirty. We're talking trash on the floor, urine on the toilet seat, used soap in the soap dish. I called the front desk and they were shocked. The lady who checked me in had to come up and clean and disinfect my room. I'm pretty sure the sheets I slept in were dirty and I didn't sleep very well. The breakfast the next morning was great. I didn't bother to shower and quickly left. I probably won't stay here again despite a great view of the sphere.
Comment from Hotel Management
26 Apr 2024 by G, Hotel Management
Katie, Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience
by A verified traveler
Posted 21 Apr 2024
Wish I could have got my deposit back. My safety deposit couldn’t protect my life for what we paid for this hotel and horrible area it was in. Price is what you pay for.
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Anthony,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience
by A verified traveler
Posted 17 Apr 2024
staff is not helpful and hang up the phone while you are trying to tell the issue
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Narayan,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience
by A verified traveler
Posted 15 Apr 2024
Hreat
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Dushaun,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
by A verified traveler
Posted 13 Apr 2024
nice stay
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Mary Rose,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
