Ratings based on 512 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa Ana
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by GM, Hotel Management
Dear Alejandra, Thank you for completing our survey. We are happy to hear that we have met your expectations. We hope your future travels bring you back to the Comfort Inn & Suites- Las Vegas NellisSincerely Dalia Rubalcava General Manager
by A verified traveler
Posted 2 Jun 2024
Amazing!!!! Had the best time. Super accommodating
Comment from Hotel Management
5 Jun 2024 by GM, Hotel Management
Dear Josue, Thank you for the amazing review you left us. We are happy to hear that you enjoyed your time with us. We hope to see you again in your future travels. Sincerely Dalia Rubalcava General Manager Comfort Inn and Suites- Las Vegas Nellis
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Dear Jesus, Thank you for taking the time out of your busy schedule. We are happy to hear that we have met your expectations. We hope to see you again at Comfort Inn and Suites Las Vegas- Nellis. Sincerely Dalia Rubalcava General Manager
by A verified traveler
Posted 27 May 2024
Staff were very friendly and helpful. The place was very clean and spacious. I would definitely recommend.
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Dear Fiona, We are ecstatic to hear that our staff was friendly and helpful. We will be sure to share this with our team. We always strive to do our best to make every stay special for every guest. We hope your future travels bring you back to the Comfort Inn & Suites Las Vegas - Nellis. Sincerely, Dalia Rubalcava General Manager
by A verified traveler
Posted 7 May 2024
it was a bit loud
Comment from Hotel Management
8 May 2024 by Theresa - Operations Manager, Hotel Management
Dear Leondra, Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our guests, as it helps us to continually improve our services.I'm truly sorry to hear that your recent stay with us was marred by noise disturbances.I completely understand how important a good night's sleep is, and it's disappointing to hear that we fell short of providing you with the peaceful environment you deserved.Please accept our sincerest apologies for any inconvenience this may have caused you.If you're planning to stay with us again in the future, please don't hesitate to contact the front desk directly so that we can ensure you're assigned a room in a quieter location within the hotel.Thank you.Comfort Inn Management
by A verified traveler
Posted 30 Apr 2024
Well the A/C unit could use an upgrade so the jump scares will stop while sleeping. Other than that I was satisfied with my stay.
Comment from Hotel Management
30 Apr 2024 by Sant Kaur - Front Office Manager, Hotel Management
Dear Jessica,Thank you for sharing the feedback. We will share the AC issue with our maintenance team.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Not enough parking. Was unable to close the curtain to keep outdoors lights from shining in.
Comment from Hotel Management
30 Apr 2024 by Sant Kaur - Front Office Manager, Hotel Management
Dear Timothy,Thank you for sharing your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations on your recent stay. We will use your feedback to make improvements.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Tile in bathroom was cracked, loose, and missing grout between half of the tiles. Water damage around the tub area. TV stuck on 1 channel. Not even using the TV console controls would work to change channels. All other buttons functioned properly.
Comment from Hotel Management
28 Apr 2024 by Sant Kaur - Front Office Manager, Hotel Management
Dear Don, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Las Vegas - Nellis. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our maintenance team to better handle these types of situations differently in the future. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Sant KaurFront Office ManagerComfort Inn & Suites Las Vegas - NellisP: 702-608-9409
