Ratings based on 910 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Everything was very good.
Comment from Hotel Management
4 Jun 2024 by Christina Navarrete , Hotel Management
Thank you for the review
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Christina Navarrete , Hotel Management
Thank you for the review
by A verified traveler from Oklahoma City
Posted 26 May 2024
Breakfast was fresh and delicious. Clean facility and courteous staff was helpful with any requests and questions.
Comment from Hotel Management
28 May 2024 by Christina Navarrete, Hotel Management
Thank you for the review
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
17 May 2024 by Christina Navarrete , Hotel Management
Thank you for the review.
by A verified traveler
Posted 11 May 2024
We had a good experience at the hotel.
Comment from Hotel Management
13 May 2024 by Christina Navarrete , Hotel Management
Thank you
by A verified traveler
Posted 11 May 2024
Everything was as advertised! The breakfast had some machines that were down but they were in the process of fixing them so options were limited.
Comment from Hotel Management
13 May 2024 by Christina Navarrete, Hotel Management
Thank you
by A verified traveler
Posted 6 May 2024
The staff was very pleasant and answered all my questions.
Comment from Hotel Management
9 May 2024 by Christina, Hotel Management
Thank you for the review.
by A verified traveler
Posted 6 May 2024
Staff was friendly and room was clean. However, we arrived at about 4pm and our room was not ready due to lack of cleaning staff. We were told to go eat dinner and come back. We came back close to 6pm and the room was still not ready. Staff did get another room for us.
Comment from Hotel Management
9 May 2024 by Christina Navarrete , Hotel Management
Thank you for taking the time to leave a review. We're happy to hear that you found our staff to be friendly and your room clean. However, we apologize for the inconvenience you experienced regarding the delay in getting your room ready. We understand how frustrating it can be to not have access to your room when you arrive, especially after a long journey. We apologize for this oversight and we're glad that our staff was able to quickly find a solution and get you into a different room. We hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
25 May 2024 by Christina Navarrete, Hotel Management
Thank you for the review.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Christina , Hotel Management
Thank you for the review.
