Ratings based on 140 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
The apartment was beautiful the space was clean and perfect for a large group. The staff was very friendly and professional, we will definitely be coming back!
Comment from Hotel Management
13 May 2024 by Xeliter, Hotel Management
Greetings Mr.RaymondFirstly we would like to thank you for the lovely review you shared following your recent visit to our Xëliter property and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read your complete satisfaction with the comfort of your apartment because at Xëliter we are fully aware that a basic function in any property is to guarantee comfortable and satisfying apartments to our guests! Once more we thank you for choosing our Property for your holiday and very much look forward to having the opportunity to serve you again in the future.
by A verified traveler
Posted 3 May 2024
Great service
Comment from Hotel Management
4 May 2024 by Cynthia/Heysha, Hotel Management
Thank you very much for expressing how you felt in our property, we are very grateful for your comment and that you have chosen us as your vacation spot, we hope to see you next time in this and any of our Xeliter properties.
by A verified traveler
Posted 21 Apr 2024
The place was nice, clean and at a perfect location. Nothing wrong to say. I love it
Comment from Hotel Management
4 May 2024 by Cynthia/Heysha, Hotel Management
Thank you very much for expressing how you felt in our property, we are very grateful for your comment and that you have chosen us as your vacation spot, we hope to see you next time in this and any of our Xeliter properties.
by A verified traveler
Posted 10 Mar 2024
It is in the perfect location, just outside of Las Terrenas. Quiet, peaceful, beautiful, but close to dining and shopping.
Comment from Hotel Management
3 Apr 2024 by Xeliter, Hotel Management
Thank you very much for your comment!
by A verified traveler from Newton Lower Falls
Posted 7 Mar 2024
there were a number of issues in our unit… the dishwasher and clothes washer did not work, the balcony doors did not lock, there were no screens on the windows and doors so if we opened them to get fresh air, mosquitoes came in! The lighting in the unit was super dim everywhere! no reasonable place to put in makeup/get ready to go out.
Comment from Hotel Management
3 Apr 2024 by Xeliter, Hotel Management
Thank you very much for your comment, we will take it into account!
by A verified traveler
Posted 6 Nov 2023
The room the staff
Comment from Hotel Management
8 Nov 2023 by Xeliter Team, Hotel Management
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.Our staff welcomes each guest with the Xëliter spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
by A verified traveler
Posted 2 Sep 2023
Comment from Hotel Management
4 Sep 2023 by Xeliter Team, Hotel Management
We greatly appreciate the time you spent reviewing your recent experience in our Property, at Xëliter XXX we always strive to exceed guests' expectations and your comments will help our teams reach that goal. We are very sorry to hear about your situation with the washing machine, please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests.Thank you once again for making us your choice and for your constructive criticism, We certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.
by A verified traveler
Posted 27 Jun 2023
Good stay
Comment from Hotel Management
28 Jun 2023 by Xeliter Team, Hotel Management
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Xëliter property, and are delighted to read that we were able to match your holiday expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
by A verified traveler
Posted 10 Apr 2023 on Orbitz
Comment from Hotel Management
2 May 2023 by María, Hotel Management
Muchas gracias pon puntuar nuestra propiedad, esperamos recibirla pronto.
by A verified traveler
Posted 27 Feb 2023 on Hotels
Comment from Hotel Management
2 Mar 2023 by E Concierge, Hotel Management
Gracias por dejar su puntuacion referente a sus dias con nosotros!
