Ratings based on 225 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Paterson
Posted 8 Feb 2024
Perfect
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 28 Dec 2023
This was my third time staying at this Louisa, the first time perfect, however now the property is falling apart, we stayed in the penthouse B3. The building outside has mold everywhere . The beds an are super hard and squeaky, the pillows are like flat pancakes, linen were old and stained,the internet is super slow. The safe was broken, Jacuzzi was broken, pool was dirty and you could see the mold from the top. Staff at the restaurant were not very attentive and the look grouchy all time.
by A verified traveler from Taunton
Posted 26 Dec 2023
Quiet and close to the beach perfect for a relaxing vacation. Extremely clean. Only thing I would change is having a small restaurant or bar to buy from
by A verified traveler
Posted 28 Nov 2023
It was new and very nice inside the apartment.
It was very near the beach. Everyone was very nice and helpful
by A verified traveler
Posted 24 Nov 2023
by A verified traveler
Posted 23 Nov 2023
This was our second time staying at the Louisa Aparthotel and this is the only place we will be staying at when we visit Las Terrenas. The location is perfect - close to the beach but quiet at the same time. The apartment is clean and comfortable, the perfect size for our family of 4. The staff is very welcoming and accomodating. You will not regret staying here!!
by A verified traveler
Posted 1 Nov 2023
Great place to relax
Comment from Hotel Management
2 Nov 2023 by Louisa Apart-Hotel. , Hotel Management
Dear Enna, We are delighted to know you had such a great time with us. We hope to welcome you back soon to our property.
by A verified traveler
Posted 27 Oct 2023 on Hotels
Every time I make my reservation and staying there alway happy I feel so much peace also the breakfast was amazing ❤️🙏
Comment from Hotel Management
2 Nov 2023 by Louisa Apart-Hotel. , Hotel Management
Dear Yarlenis, Thank you for your amazing review we are glad to know you enjoyed our services and all we have to offer. We hope to receive you again soon in this wonderfull property.
by A verified traveler
Posted 25 Oct 2023
Comment from Hotel Management
2 Nov 2023 by Louisa Apart-Hotel. , Hotel Management
Gracias por tu calificación 4 estrellas. Nos llena mucho de alegría saber que disfrutaste de tu estadía con nosotros. Esperamos poder darte la bienvenida pronto!
