Ratings based on 398 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Yes
by A verified traveler
Posted 28 May 2024
Front desk lady super nice
by A verified traveler
Posted 30 Apr 2024
Excellent HOTEL
Comment from Hotel Management
3 May 2024 by Carmen , Hotel Management
Good morning, thank you for your excellent rating and comment, we are happy to know that you enjoyed your stay at our hotel, we hope to have you with us again on your next trips and give you unforgettable experiences.Best Regards Costarena Beach Hotel
by A verified traveler
Posted 27 Apr 2024
Very nice. Spacious. People are reliable and approachable.
Comment from Hotel Management
13 May 2024 by Carmen , Hotel Management
Good afternoon , it has been a pleasant pleasure to have you with us again and to be able to offer you an excellent stay. We look forward to seeing you on your next trips!
by A verified traveler from Hempstead
Posted 17 Apr 2024
One of the receptionist should be fired. She was never there when she was scheduled to be there and she took personal calls at the front desk making the customers wait on her. Terrible experience. It is a damn shame that a place with so much potential hires that kind of person to be the face of their hotel. Also be aware of the ants in the room. Don't bring back any food from outside.
Comment from Hotel Management
17 Apr 2024 by Ana Al., Hotel Management
Buenas Tarde tomaremos su sugerenci ,sabiendo q se atienden llamadas por celular ,Disculpe los inconbeniente.Gracias
by A verified traveler from Bronx
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Ana Al., Hotel Management
Buenas tardeGracias por su puntuacion.
by A verified traveler
Posted 21 Mar 2024
This is the perfecf location for Las Terrenas. very nice beach, nice and clean rooms, nice swimming pool. and the staff is super friendly and helpful
we definitely gonna come back
Judith in particular was great
Comment from Hotel Management
17 May 2024 by Carmen , Hotel Management
Gracias por su excelente valoracion , les esperamos en sus proximos viajes.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
7 May 2024 by Carmen , Hotel Management
Buenos dias estimado le agradecemos su excelente valoracion , nos alegra saber que tuvo una agradable experencia le esperamos nuevamente..
by A verified traveler
Posted 27 Feb 2024
This is a great property to stay at because of excellent service and great views of the beach. The only thing is to be careful on storing money. We had some money stolen from our room.
Comment from Hotel Management
2 Mar 2024 by yudith cabrera., Hotel Management
Buenas tardesagradecemos su comentario y su sugencia la pasaremos al personal afectadogracias.
by A verified traveler from Olivehurst
Posted 24 Feb 2024
The staff are wonderful. They are kind, attentive and helpful. It is right across the street from the beach. We had quiet nights, a view of the ocean, no bugs and a great rest. The restaurant attached on the beach is a good value with delicious food. This is our fifth time. That should say it all!
Comment from Hotel Management
24 Feb 2024 by Carmen , Hotel Management
Good morning, it has been a pleasant pleasure to have you with us again and to be able to offer you an excellent stay. We are glad that you found the food in our restaurant delicious. We look forward to seeing you on your next trips!
