Ratings based on 269 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Automatic lighting not great for old people.
Comment from Hotel Management
6 Jun 2024 by Guest Relations Team, Hotel Management
Dear Mr. Theys,We are very sadden to read your review about your experience with us. To clarify a few points on your stay: We do understand the difficulty on how to operate our automated lighting system found in the new annex rooms, that is the reason that all the reception team members, upon check-in, try to explain its operation and offer to the guests a tablet with instructions on how to help. Let us reassure you, that this automation in lighting along with many more ways we have already implemented in our hotel, is an ongoing process that we are proud to be a member of in becoming a more sustainable and eco-friendly hotel for us and all of our guests. We, also, like to inform you that all of our rooms are designed, furnished and illuminated according to the standards set by local authorities. We are normally praised for our courteous service and friendly approach and willingness to help in any way we can. We take pride in providing a professional service and would like to ensure this is reflected in all interactions with our guest. We remain at your disposal for any further clarification you may require.Sincerely,Guest Relations Team
by A verified traveler
Posted 20 May 2024
The staff were very helpful and friendly. The breakfast was divine. The chef was so lovely and took great pride in serving her amazing dishes!! Would definitely stay again.
Comment from Hotel Management
20 May 2024 by Guest Relations Team, Hotel Management
Dear Mrs Cindy,Thank you very much for taking the time to write such a wonderful review on your recent stay at our beautiful boutique hotel. We greatly appreciate the exceptional rating you have given us. We are really happy that you enjoyed everything, especially our team’s service skills and friendly approach and our delicious breakfast options.Providing a high-level experience to our guests is our top priority and it seems that we have succeeded in doing so. We hope to have the pleasure of welcoming you back again soon. Warmest regards, Guest Relations Team
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Guest Relations Team, Hotel Management
Dear Valued Guest,Thank you very much for taking the time to write such a great review on your recent stay at our beautiful boutique hotel. We greatly appreciate the exceptional rating you have given us. Providing a high-level experience to our guests is our top priority and it seems that we have succeeded in doing so. We hope to have the pleasure of welcoming you back again soon. Warmest regards, Guest Relations Team
by A verified traveler
Posted 17 Apr 2024
Staff is very friendly. The property itself has some drawbacks - thin walls guarantee that a single noisy guest will prevent you from sleeping. Not enough lights in the room (so it is too dark). No parking. Location is good enough and again - very friendly staff
Comment from Hotel Management
17 Apr 2024 by Guest Relations Team , Hotel Management
Dear Mr Arie,Thank you for taking the time in reviewing our boutique hotel! Rest assured, we will take your comments seriously and will address them with the team. We would like, however, to remind you that Lokal Boutique Hotel is located in the historic center of Larnaca, where parking space is limited. This information is well documented in our hotel's profile and is something stated also in the welcoming emails we send to our guests. We take pride in providing a professional service and would like to ensure this is reflected in all interactions with our guests. Thank you for choosing us during your short trip to Larnaca. Kind regards,Guest Relations Team
by A verified traveler
Loved our stay...
Posted 28 Feb 2024 on HotelsThe location is amazing, walking distance to all the restaurants and local shops. The room is very spacious and love the decor.
Comment from Hotel Management
28 Feb 2024 by Guest Relations Team, Hotel Management
Dear Mr Liopoulos,Thank you for taking the time to review your recent stay at our hotel. We are delighted that you enjoyed your stay at our charming boutique hotel. We look forward to welcoming you back to our hotel really soon and we are committed in providing a friendly and calm atmosphere in our beautiful hotel.Kind regards,Guest Relations Team
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Guest Relations Team, Hotel Management
Dear Mrs Florence,Thank you very much for giving us such a great review on your recent stay at our beautiful boutique hotel. We greatly appreciate your exceptional rating you have provided us with. Your excellent feedback will encourage all of us to continue upholding our high standards. We look forward to welcoming you back really soon.Warmest regards, Guest Relations Team
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
18 Nov 2023 by Guest Relations Team, Hotel Management
Thank you very much for giving us such a great review on your recent stay at our beautiful boutique hotel. We greatly appreciate your exceptional rating you have provided us with. Your excellent feedback will encourage all of us to continue upholding our high standards. We look forward to welcoming you back really soon.Warmest regards, Guest Relations Team
by A verified traveler from Sacramento
Posted 4 Nov 2023
Comment from Hotel Management
26 Nov 2023 by Guest Relations Team, Hotel Management
Dear Mrs. Patterson,Thank you for taking the time in reviewing our boutique hotel! If you would like to discuss in further detail a matter that concerned you during your stay, please do reach out to us directly. We always strive to exceed our guests’ expectations and value all feedback, as we are constantly looking for ways to improve our services. Thank you for choosing us during your one day trip to Larnaca. Kind regards,Guest Relations Team
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Guest Relations Team, Hotel Management
Thank you very much for taking the time to write such a great review on your recent stay at our beautiful boutique hotel. We greatly appreciate your exceptional rating you have given us. Your positive feedback will encourage all of us to continue upholding our high standards. We look forward to welcoming you back on your next trip to Larnaca.Warmest regards, Guest Relations Team
by A verified traveler
Old rooms need a refurbishment...-
Posted 14 Oct 2023 on HotelsExcellent location wise although I wasn't so impressed with the room. We were in the old part of the hotel which unfortunately dark and and had a dingy feel. The bathroom light had a sensor which came on flooding the whole room which kept waking my husband up. perhaps not wise having glass walls? No head board on the bed, not enough plug sockets and no where to do hair and makeup. I would suggest asking for a room in the new part of the hotel which were wonderful with a lovely garden view! Lovely staff though.
Comment from Hotel Management
14 Oct 2023 by Guest Relations Team, Hotel Management
Dear Mrs Spinks,Thank you for taking the time in reviewing our boutique hotel! Rest assured, we will take your comments seriously and will address them with the team. We would like, however, to inform you that due to the special character of our hotel, as a listed mansion -as you already know we are located in the old historic center of Larnaca- we needed to follow strictly guidelines set and approved by local authorities, in order to maintain the special character of the old-listed manor. The decoration, room facilities including the bathrooms on the old-listed manor are under specific guidelines, that were approved by the Department of Town Planning and Housing. We always strive to exceed our guests’ expectations and value all feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience, but please on your next visit inform us in advance, which of the two buildings you would like to stay.Kind regards, Guest Relations Team
