Ratings based on 262 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Apr 2024
Refurbished bedrooms are nice but have removed dining option in hotel for some reason.
Comment from Hotel Management
22 May 2024 by BH, Hotel Management
Many thanks for your review. Kind regardsMarianne
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2023
4 out of 5
by A verified traveler

Posted 10 Oct 2023
Excellent
Comment from Hotel Management
12 Oct 2023 by Brisbane House Hotel , Hotel Management
Many thanks for you kind review.
5 out of 5
by A verified traveler

Posted 3 Oct 2023
Well trained efficient staff who were kind enough to upgrade our room.
Comment from Hotel Management
3 Oct 2023 by Brisbane House, Hotel Management
Many thanks for your kind review.Brisbane House Hotel
4 out of 5
by A verified traveler

Posted 8 Sep 2023 on Hotels
Great location, friendly staff and great food.
Comment from Hotel Management
11 Sep 2023 by Brisbane House, Hotel Management
Many thanks for your wonderful review, this is exactly what we strive for when our guests visit. We hope to welcome you again in the not too distant future. Kind regards Brisbane House
4 out of 5
by A verified traveler

Posted 20 Aug 2023
The showers are tiny
Comment from Hotel Management
20 Aug 2023 by mmg, Hotel Management
Hi Ryan, in response to your posting. I am sorry to hear you found the shower in your room was too small for you.We do have walk in showers in most of our rooms. Hopefully next time you visit you will have a larger shower room available.Look forward to welcoming you back to the Brisbane House Hotel.Best regardsMary
3 out of 5
by A verified traveler

Posted 2 Aug 2023 on Hotels
Comment from Hotel Management
12 Aug 2023 by Brisbane House, Hotel Management
Dear Kathleen, Thank you for taking the time to leave us your feedback. All feedback matters to us.Best regards
5 out of 5
by A verified traveler

Posted 25 Jul 2023 on Hotels
Comment from Hotel Management
1 Aug 2023 by Brisbane House Hotel , Hotel Management
We’re so grateful that you took the time to share your feedback with us.