Ratings based on 292 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2019 on Hotels
They have a good breakfast...
by A verified traveler
Posted 30 Nov 2019
I like the place as it surrounded by quiet greenery and beach. I wish it is near market place, with restaurants, shops and massage palours.
by A verified traveler
Posted 11 Oct 2019
Took my money
They have no system of cancellation, think they know that no one would stay there
by A verified traveler from Tokyo
Posted 3 Jul 2019
The properties service, amenities and staff was so terrible and disappointing. The money you paid for the property does not compensate with their service and amenities. Its not worthy to book on this property.
Comment from Hotel Management
4 Jul 2019 by Dave, Hotel Management
I'm very sorry for the inconvenience you have experienced during your stay. We are doing our best to serve you but it seems that your expectations did not exceeded from our expectations. Thank you for you feedback.
by A verified traveler from Virgin Islands
Posted 15 May 2019
Dont be fooled by the pictures. The picture is of a neighboring hotel. You have access to the use of their pool. And access to their beach. But Soto is across the street. Food was not the best. Room was a nice size but the balcony fot the room was only large enough for the 2 AC units. So dont waste your money on that room. Not sure if I would return.
Comment from Hotel Management
24 May 2019 by Dave, Hotel Management
Thank you for taking the time in giving a feedback, we are sorry for what you have experienced during your stay. Our team is doing their best to help you out in some of the concerned areas of our facilities. most rooms are having renovation as of this moment to provide comfort to our guest.
by A verified traveler
Don’t stay here really
Posted 11 May 2019 on HotelsWould not stay here again. Very misleading advertising, this place is in the middle of nowhere with nothing out there, you have to take a taxi to get anywhere. No pool onsite you have to go to the resort next door, no shops you have to get a taxi, room service next to nonexistent as is the wifi so forget checking email or Facebook. Average breakfast supplied and no other option unless you get a taxi. Got a free upgrade but the room had no hot water at all, after we complained and actually left and paid to stay somewhere else for 2 nights we got moved to another room with a nice view but that room had no wifi at all, the TV was faulty and so was the AC in the bedroom. The place is rundown and poorly maintained we just gave up complaining. Looks like it was built 20 odd years ago and the developers went broke, zombie apocalypse springs to mind as you walk the deserted development and rubbish covered tennis courts. Pick somewhere else to stay, unfortunately we had booked and paid for 8 nights which was non refundable but ended paying for nights elsewhere anyway
Comment from Hotel Management
17 Jun 2019 by Dave, Hotel Management
Thank you for taking the time in sharing your experience to us. we apologize for our bad facilities you had encountered. We are aware that when you pay for your stay at our hotel you expect a nice stay with all the facilities which have right on. But due to some unforeseen circumstances, we were unable to provide you with the complete facilities and comforts. we are now working on some of the areas that needs for improvement.
by A verified traveler
Not worth the money
Posted 10 May 2019 on HotelsNot worth the money.Their foods was so expensive.And items list on their menu are not available.I have to request for room transfer because the door wouldn’t shut by it self, you have to slam it. AC drips all the time in both rooms. No hot shower in both rooms we were in.Bathrooms are so tiny, no rooms for toiletries.They put all the towels beside the sink.🙄🙁Big lobby but not enough furnitures/couch to sit for the guest.Wifi SUCK! Have to get a pocket wifi that available at the front desk.INFAIRNESS staffs are really nice.
Comment from Hotel Management
17 Jun 2019 by Dave, Hotel Management
Thank you for taking the time in sharing your experience to us. we apologize for our bad facilities you had encountered. We are aware that when you pay for your stay at our hotel you expect a nice stay with all the facilities which have right on. But due to some unforeseen circumstances, we were unable to provide you with the complete facilities and comforts. we are now working on some of the areas that needs for improvement.
by A verified traveler from carcar cebu
Posted 1 May 2019
hotel is fine transportation to the main road not that good
Comment from Hotel Management
3 May 2019 by Dave, Hotel Management
Thank you for taking the time in sharing your experience with us. We hope to see you on your next visit!
by A verified traveler
Posted 1 May 2019
The location ia a little out of the way, but as a good security perimeter that mad for safe long walks in the morning by the seafront. Beaches were nicely groomed and clean.
The hotel staff was extremely helpful and made it a great place to vacation.
Highly recommend it to anyone staying in Cebu.
Comment from Hotel Management
3 May 2019 by Dave, Hotel Management
Thank you for taking the time in sharing your experience with us, our team is very happy after hearing from you. We will continue to do good and imrpove the service to serve you best. We hope to see you on your next visit!
by A verified traveler
Posted 18 Apr 2019
Comment from Hotel Management
19 Apr 2019 by Dave, Hotel Management
Thank you for taking the time in giving us a feedback. We hope to see you on your next visit!
