Ratings based on 18 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Wonderful place though check-in was not smooth
Posted 23 Jan 2024 on Hotelsby A verified traveler
Posted 29 Dec 2023 on Hotels
by A verified traveler
Posted 7 Nov 2023 on Hotels
Such a fantastic home away from home
by A verified traveler
Posted 18 Aug 2023
Expedia さんにもコメントしたいのですが、まず設備が写真と違いました。
写真にあったプールは隣のホテルのものでした。
壁が剥がれていたり、前の方のゴミは残っていたり、コンロは壊れていたり、部屋は埃だらけだったり、そもそも人が泊まるレベルの施設ではありませんでした。
娘が部屋に入ってから泣き止まなくやってしまい、あえなくホテルを変更しました。
by A verified traveler
Posted 12 Jun 2023 on Orbitz
Everything was good. The room came with lots of extras like plenty of towels, dishes, soaps and everything. We had a good time there. It's too bad that the pool was closed on mondays though.
by A verified traveler
Posted 5 Jun 2023
by A verified traveler
Posted 21 May 2023
We liked the property amenities, and close proximity to stores and restaurants. Regarding the room, hot water lasted about 3 minutes, and the shower needs a curtain as the floor outside of it gets dangerously wet and slippery!
by A verified traveler
Terrible - book a hotel instead!
Posted 23 Mar 2023 on HotelsCheck in was not expecting us and the room offered was terribke so we had to switch. No customer service, no cleaning, you had to ask permission to use the pool and only had 2 hours in a set window, the beach was via a hotel you gad to get a permission slip from and was being concreted over - all in all i woukd NEVER stay here again and it spoilt my entire visit to Cebu!
by A verified traveler
Posted 3 Mar 2023
The building had no name on display. Front desk security could not even confirm the location.
I got there after midnight (of July 5th as a result of multiple airline delays), they had no record of my reservation. After an hour or so of confusion, and me standing in a lobby with my suitcase, a pregnant lady took my info and then led me to a room (Cluster 1 – 14 L).
I was provided no room key.
The room contained no bathroom supplies such as soap to take a shower. It also did not have a shower curtain.
The door to the balcony did not lock and the balcony from the nearby room was so close that a person could easily move from one balcony to the next. That made me concerned for my safety.
After it got late, I finally laid on the bed and collapsed as it had be a very long day.
The next morning, when I still didn’t hear anything or any update after 10AM, I got my bag and went downstairs and found the desk and let them know I was leaving. I did see the same pregnant lady again and I informed her that I wasn’t able to take a shower there and I still was not provided a key. I called a taxi and went to another hotel and stayed there for the remainder of my 1st Philippines trip.
After my trip, I tried multiple times to dispute the full charge conceding that I would pay for one night. I tried with the credit card company and with Expedia to resolve the situation but to no avail, I was charged for the entire 5 nights because of the Condo even after providing detail info/photos.
by A verified traveler
Posted 11 Jul 2022 on Hotels
