Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
The hotel and water park are nice. They do allow considerable amount of “day pass” patrons visit which crowds large pool/water park areas and makes very difficult for hotel guests to find good seating.
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 1 Apr 2024
JPark was an absolutely amazing place to stay and the staff was incredibly friendly, helpful, and over all incredible. The property is great and very family friendly. The multiple pools and huge variety of children’s activities made it a great family vacation. But I really can’t say enough about the staff. The people really made it special for us and always made sure our kids (4 and 6 years old) had a great time. Really above and beyond. As is typical for resorts, the property is an island of luxury amidst the bustle of a city, but it was easy to get around as needed. By far the most family friendly vacation we’ve been on, catering to the kids and parents alike.
by A verified traveler
Posted 10 Mar 2024
Really nice and relaxing place to spend a few days.
Staff are absolutely first class.
by A verified traveler
Posted 4 Feb 2024
Amazing…we had a great stay.. great pools and amazing staff
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 26 Nov 2023 on Orbitz
by A verified traveler
Posted 14 Nov 2023
The staff was very respectful and always willing to offer assistance in all interactions with our family.
by A verified traveler
Posted 2 Nov 2023
Poor connection
by A verified traveler
Posted 25 Oct 2023
Giggity giggity
