Ratings based on 336 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2024
Conveniently located, pleasant and helpful reception staff. Breakfast was a bit hit and miss. Bedrooms don't seem to be made up nowadays, coffees etc not replenished so overall a high price for little more than an AirBNB.
Comment from Hotel Management
28 Feb 2024 by Original Sokos Hotel Lappee reception, Hotel Management
Hello Jeremy,Thank you for your review & stay at Lappee. It's great to hear, that our staff and location has made your stay a bit better regardless the problems on your stay.If you want to share more about the problems on the breakfast, please contact our reception via direct message or by email. It is correct, that we don't automatically tidy up the rooms each day. We are a sustainable hotel chain and as a part of that, we have reduced the room cleaning. For your information, on your next stay you can order the cleaning for each day from the reception separately with no extra cost. Welcome back whenever needed, have a nice week!
by A verified traveler
Posted 30 Jun 2023 on Orbitz
Great place, excellent breakfast buffet, zero complaints!
Comment from Hotel Management
24 Jul 2023 by Tuulia, Hotel Management
Thank you for positive feedback, very nice to hear :) Welcome to stay with us again!
by A verified traveler
Posted 1 Jul 2022 on Hotels
by A verified traveler
Terrible Reception staff
Posted 28 Jun 2022 on HotelsProvided incorrect information regarding breakfast times while checking in which resulted in us missing the breakfast. When we complained to the reception in the morning, they apologised but as soon as we left they started laughing. Terrible attitude of the reception staff - give it a miss if you have other options.
by A verified traveler
Posted 11 Nov 2021 on Hotels
by A verified traveler
Posted 13 Oct 2021 on Hotels
Nice and neat hotel. Good gym (for a hotel) and sauna is spacious. This hotel even has a pool! Good location.
by A verified traveler
Posted 23 Aug 2021
Nice, centrally located hotel on top of a shopping mall in the centre of Lappeenranta. Great location for the train station, the town and harbour. Rooms well equipped and clean.
by A verified traveler
Posted 2 Jul 2021 on Hotels
by A verified traveler
Posted 18 Jun 2021 on Hotels
by A verified traveler
Best in Lappeenranta
Posted 15 Nov 2020 on HotelsCentral location inside a shopping mall. Nice pool & sauna. Good breakfast.
