Ratings based on 234 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Good for transit stop over
by A verified traveler
Posted 1 Jul 2023 on Hotels
by A verified traveler
Posted 29 May 2023 on Hotels
Excellent breakfast
by A verified traveler
Ok for cheep overnight stop
Posted 23 Jul 2022 on HotelsRoom was clean but very tired and scruffy round the edges. Smelt of smoke. Cigarette burns on toilet, sink and work top. Air con just about worked. Breakfast good
Comment from Hotel Management
23 Aug 2022 by Coraly, Hotel Management
Bonjour, Nous vous remerciions d'avoir pris le temps de nous laisser un commentaire. Nous sommes désolés que votre séjour ne s'est pas passé comme vous l'aurez souhaité et vous présentons toutes nos excuses. Votre satisfaction est notre priorité En vous remerciant et à bientôt Cordialement
by A verified traveler
Small, very basic.
Posted 26 Jun 2022 on HotelsVery basic. Room about the size of a large transit van. Small bathroom made of moulded plastic of the type found in caravans. Ok for somewhere to sleep and no more. Room was clean and fresh towels each day. Staff were friendly and breakfast had a good choice.
Comment from Hotel Management
29 Jun 2022 by maleck, Hotel Management
Bonjour, Nous vous remercions de nous avoir écris pour nous donner votre avis. Nous sommes très contents que votre s'est bien passé et que vous soyez satisfait de nos services. Vos commentaires nous aident à toujours s'améliorer d'avantage. Nous serons heureux de vous recevoir prochainement. Cordialement Maleck
by A verified traveler
Check in closed early.
Posted 19 Jan 2020 on HotelsWe made the booking after 9pm on the day of our stay. In the confirmation email it said that check in closed at 9pm and you needed to ring to arrange a late check in. We tried the number but the reception was closed. We then decided to book another hotel where the reception was open. Very disappointed we lost the booking and our money. No one to contact at the time to resolve the problem. Any chance of a refund?
by A verified traveler
Posted 4 Jan 2020
super convenient. Clean. Plenty of good restaurants nearby.
Only minor inconvenience was that the automatic check-in didn't work.
by A verified traveler from WEPION
Posted 11 Oct 2019 on Hotels
Comment from Hotel Management
22 Nov 2019 by Guillaume Adjoint de Direction, Hotel Management
Bonjour Marc,
Merci d'avoir laissé une note suite au déroulement de votre séjour dans notre Hôtel.
Cordialement,
by A verified traveler
Posted 11 Sep 2019
Comment from Hotel Management
2 Oct 2019 by Jennifer, Hotel Management
Bonjour Anonymous, Merci à vous d’avoir choisi notre hôtel pour votre séjour, nous sommes ravis que celui-ci se soit bien dérouler en vue de vos appréciations. Au plaisir de vous revoir bientôt, recevez nos salutations. Jennifer, Adjointe de direction
by A verified traveler
Booking in problems
Posted 9 Sep 2019 on HotelsWe were informed by email that the accommodation would be available to book in to from twelve o'clock, however, a sign on the door stated that booking in would not be until five pm. At six pm ourselves and other guests tried the 'automatic' booking in system which sadly did not work either. Not too bad for ourselves as we had a car but other people were waiting hours with very little to do or places to go. Other than that the accommodation was fine, basic and a little tired but ok.
Comment from Hotel Management
18 Sep 2019 by Jennifer, Hotel Management
Hello Anonymous,
First of all, thank you for taking the time to leave us a record of your stay, we are sorry to note that it went wrong on your arrival. Please note that an emergency number was present on the reception door to contact us in case of problems. We should not hesitate to come to see us, the comfort of our customers is essential for us. We hope to see you again, to prove to you that we can do better. Sincerely, Jennifer, Executive Assistant.
