Ratings based on 170 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 11 Feb 2024 on Hotels
by A verified traveler
Posted 25 Feb 2023
Unfortunately I don’t have much good to tell you.
We had booked a senior suite at the resort.
The first night we found out that the springs in the matresses were coming thru. So due to the poor sleep and backpain we started the vacation not in the best way.
The next day the bed was replaced with a new one.
We were located on the ground floor which had some unconveniences, which could be expected, however also prevented. For example,
We got frequent visits from cockroaches and daily visits from ants. Which were also on the nightstands and sometimes the matras.
Also because of the drip system outside, the room smelled like 💩 during the day.
The Airconditioning did not work properly and is in desperate need of cleaning.
The room itself wasn’t that clean either.
Lots of spider rag, dust, bathroom mold and Brown toilet porcelain.
The room interior was not what you would expect for a senior suite. Outdated and outlived and total lack of ambience.
We had frequent unexpected power outages in the room which could be fixed by switching the breakers back in the up position.
Rooms were very noisy and you could hear all adjacent and above rooms shower and flush and more.
For a room that costs 200 euros per night you would expect a bit more.
Location was convenient. Close to everything. They have lots of pools which unfortunately weren’t heated at all. Although they advertised 1 pool being heated. So the water was really cold.
Comment from Hotel Management
1 Mar 2023 by Los Zocos Impressive Lanzarote, Hotel Management
Dear Maarten,Thank you for your holiday review.We are sorry that you did not enjoy your stay with us. Guest’s satisfaction is of the utmost importance to us. We are sorry that we did not meet your expectations.We have taken note of all of your comments and these have been logged and passed on.We have air conditioning in the rooms in the summer months.Once again thank you and kind regards Los Zocos Impressive Lanzarote
by A verified traveler
Posted 1 Nov 2022
by A verified traveler
Perfect!
Posted 5 Oct 2022 on HotelsAbsolutely cannot fault this hotel. I have not ate Spanish breakfast for over 10 years but this looked too nice not to try, I tried and it was absolutely amazing!
Pools are fantastic and staff are incredible.
Your rooms are clean and modern. Cannot moan about a single thing with this hotel.
We always visit Tenerife but will definitely visit this place again.
Oh and a 1/3 of the price we have just payed for the same 4 star hotel in Tenerife which is no where near as good as this.
Hope to visit again very soon!
Comment from Hotel Management
6 Oct 2022 by Los Zocos, Hotel Management
Dear GuestThank you very much for your reviewWe are so glad that you really enjoyed all aspects of your stay with us and that we offer good value for money. We look forward to being your hosts again in the near future. Kind RegardsLos Zocos Impressive Lanzarote
by A verified traveler
Posted 12 May 2022
Fabulous efficient staff, lovely rooms
Comment from Hotel Management
12 May 2022 by LOS ZOCOS, Hotel Management
Dear Guest
Thank you for your review
We are so glad that you really enjoyed your stay with us and we do hope that we will have the opportunity to be your hosts again in the near future
Once again thank you and kind regards
Los Zocos Impressive Lanzarote
by A verified traveler
Posted 6 Feb 2022
by A verified traveler
Posted 9 Jan 2022
Really enjoyed our stay. Resort and room very clean. Staff friendly.. excellent for kids/2 activities available through the day.. food really good in the restaurant (always find something to eat) we couldn’t book the Italian restaurant as we had a child under 12….no fighting for sun beds but did go non peak season.. brill location. Would definitely book again.. we booked AI but there was adequate cooking facilities in the apartment to cook simple meals (didn’t use these but would have if not AI)
Comment from Hotel Management
10 Jan 2022 by Los Zocos Impressive Lanzarote, Hotel Management
Dear Guest
Thank you very much for your review.
We are so glad that you really enjoyed your stay with us.
Thank you for mentioning how much you enjoyed our staffs friendliness, the cleanliness of your room and the hotel, the kids activities and the food selection.
We will make sure that everyone sees your kind words.
We all look forward to welcoming you again in the near future.
Once again thank you and kind regards
Los Zocos Impressive Lanzarote
by A verified traveler
Posted 28 Feb 2020 on Ebookers
Great pool, nice location, food good but could do with a bit more variety, entertainment at night not great, apartment could do with a good cleaning but was great size
Comment from Hotel Management
1 Mar 2020 by reservas, Hotel Management
Dear guest,
Thank you so much for your review. We have taken note of all your comments and we will keep doing our best to improve even more our service. We would like to remind you that during your stay we were suffering the biggest sand storm in the last 20 years, so our cleaning staff tried hard to keep everything in the best conditions, however the weather made it very difficult. Kind regards
by A verified traveler from Germany
Posted 11 Oct 2018
hotel has seen better days. food is adapted to british customers.
Comment from Hotel Management
5 Nov 2018 by Regina, Hotel Management
thank you very much for take your time to put your comments. the customer comments are very important to us in order to improve our services. We have two buffet restaurants ( with Tematic dinners from diffrent countries ) and one á la carte Italien Restaurant We try to have variety.
Thank you again and have a good day.
