Ratings based on 646 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Lovely staff, well maintained property, clean and spacious room.
Comment from Hotel Management
17 May 2024 by MI., Hotel Management
Dear Sarah Louise,Thank you very much for highlighting the treatment of the staff, maintenance and cleanliness of the hotel. Our Housekeeping departament & Technical Service colleagues work very hard every day to keep the facilities and rooms in the best of condition. And I'm sure they'll be very happy to receive your feedback.The entire Æquora team sends you a warm greeting!
by A verified traveler
Posted 19 Mar 2024
Very quiet and spotless. Easy walk to beach.
Comment from Hotel Management
21 Mar 2024 by MI., Hotel Management
Dear Brian,Thank you so much for sharing your feedback through Expedia and for choosing us as your hotel. It makes us very happy to read you and to know that, for you, it has been a wise decision to choose us as a hotel. And for this reason, we hope that on your next visit to Lanzarote, you will choose us again.See you soon!
by A verified traveler
Posted 25 Jan 2024
Good
Comment from Hotel Management
26 Jan 2024 by MI., Hotel Management
Dear Shangar,Thank you for sharing your review on Expedia and giving us a great rating.It has been a pleasure to host you and we look forward to doing so again soon.Best regards,
by A verified traveler
1st time but will not be the last.
Posted 26 Dec 2023 on Hotels1st time but will not be the last.
Comment from Hotel Management
2 Jan 2024 by MI., Hotel Management
Dear Guest,We, too, hope that it will not be the last.Best regards,
by A verified traveler
Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by MB, Hotel Management
Thank you for such a great score Calvin!
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by MB, Hotel Management
Thank you!!!
by A verified traveler
Posted 13 Nov 2023 on Ebookers
Good food, clean comfortable rooms.
Comment from Hotel Management
15 Nov 2023 by RECEPTION, Hotel Management
Thank youhope to see you again in AEQUORA SUITESregardsReception Team
by A verified traveler
Posted 13 Aug 2023
by A verified traveler
Posted 27 Jun 2023
I booked this hotel based on the great reviews so my expectations were very high!
This is our last day here so I thought to review before we travel and I get busy and distracted.
I will start off with the negatives:
The big ones,
-I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside.
- the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting.
The little ones,
- the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted.
- no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring.
- you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird.
- they only give a few complementary coffee capsul
by A verified traveler
Posted 9 Jun 2023
Lovely location, the hotel is fantastic, especially for families
