Ratings based on 36 Verified Reviews

3.4 out of 5
93% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 10 Jul 2023
Very noisy, a bar next to the hotel plays loud music until 2 am. Staff have no English skills, and seem uncomfortable with foreigners. They asked for a refundable deposit which was never returned. Not a good value for the money.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2019 on Hotels
1 out of 5
by A verified traveler

Posted 13 Jun 2019
The staffs attitude are bad and knowledge of Qs about Langkawi is very poor.... the word they give is "tak tahu" or "not sure"... not helpful. Most of the time on their handphone. Their breakfast is the worst ... cold soup noodles ... switches off and on only when we ask to have it hot. The lady staff sitting at the counter in the breakfast area need help .... why and what is was employed for. Not a good place to recommend.
5 out of 5
by A verified traveler

Posted 12 Nov 2018 on Hotels
Comment from Hotel Management
1 Dec 2018 by ja, Hotel Management
thank your for your feedback. hope to see you again
3 out of 5
Recommended
for Everyone
by A verified traveler

Aircond

Posted 13 Jun 2018
Aircond not cool enough for family room (5 person stay in one room)
2 out of 5
by A verified traveler

Not staying here again

Posted 3 Jan 2018 on Hotels
The hotel is ok in general. The staff might need to smile a little bit more. We asked for a hairdryer in the evening, the response was that we must go down and use it at their place! Next morning, asked a different person at the front desk, she just gave it me without hesitation. The surrounding shops run some shady businesses, not to mention construction workers roam around as well. It's not a safe area. You will always get those looks when you walk around with your partner. It's our last stay at this hotel.
3 out of 5
by A verified traveler

Posted 27 Dec 2017 on Hotels
A minor improvement on breakfast. Please make sure the food served is warm/hot. Thank you.
Comment from Hotel Management
2 Jan 2018
Thank you for your feedback. Hope to see you again. Have a nice days!
5 out of 5
Recommended
for Everyone
by A verified traveler from india

Good hotel easy access to shopping zine

Posted 30 Nov 2017
We really enjoyed our honeymoon at lankawi,nagoya hotel gave us peaceful and pleasant experinec,staffs and the surrounding place were neat and clean,even staffs arranged city roaming packages which were very useful to us
Comment from Hotel Management
2 Dec 2017 by jaa, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 21 Aug 2017
good place to stay. its comfortable, nice environment for stay. will recommend this hotel to friends.
Comment from Hotel Management
26 Aug 2017 by ja, Hotel Management
Thank you so much for your feedback! Please come back again.
2 out of 5
by A verified traveler

Room is clean but free wifi is sucks

Posted 31 Dec 2016
Free wifi service always disconnected automatically, staff would need to restart the router and internet is up , but after 15 mins , it's down again The food quality of the free breakfast is totally unacceptable