Ratings based on 81 Verified Reviews

3.0 out of 5
75% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Runcorn

Posted 18 Oct 2023
Outdated and poorly maintained property, staff are no where to see, poor air conditioning and no restaurant service.
1 out of 5
by A verified traveler

Posted 2 Jan 2023
Worst stay experience in my life so far. This property looked like a dead place. They took good 30 min to find my booking when I reached. Eventually agreed that it is there. The hotel has zero maintenance. No facilities. No amenities. Restaurant closed. Nothing to eat and order. I won’t recommend this place to anyone.
2 out of 5
by A verified traveler

Mud beach resort

Posted 27 Jan 2020 on Hotels
Our room size was ok but it was out-dated and not very clean. There was no beach just mud. They should call it the mud beach resort. Wouldnt recommends.
3 out of 5
by A verified traveler

Posted 9 Jan 2020
D scenery is good
2 out of 5
by A verified traveler

Posted 1 Jan 2020
The property is in urgent need of a renovation. From walls that had water leaks and haven’t been repainted in decades to dirty pool mats to a “beach” that you can’t swim in, this was overall just a bit of a shock.
4 out of 5
by A verified traveler from Kyoto

Posted 24 Dec 2019
I thought room service menu is very high standard. All staff are very kind and helpful. The room has a small bed for kid is really nice.
5 out of 5
by A verified traveler

Posted 24 Oct 2019
Comment from Hotel Management
25 Oct 2019 by The Management, Hotel Management
Dear Sir/Madam, Thank you so much for your excellent rating towards Langkawi Lagoon Beach Resort. We hope you have an enjoyable moment in Langkawi.
5 out of 5
by A verified traveler

Posted 4 Oct 2019
Comment from Hotel Management
17 Oct 2019 by The Management, Hotel Management
Dear Sir Thank you so much for your excellent rating. We really appreciate it.
4 out of 5
by A verified traveler

Posted 30 Sep 2019
Nice location. Some room facilities were not working. Toilet flush knob was faultyThe aircon was temperature control was
Comment from Hotel Management
17 Oct 2019 by The Management, Hotel Management
Dear Sir Thank you for your feedback. We will rectify the said issues accordingly. Would you mind to email us your booking details? This will help us to define the room's condition for further repair works. Thank you.
1 out of 5
by A verified traveler

Posted 29 Sep 2019
The property is in a very bad condition. Please do not stay here. Room was full of red insects which can bite.
Comment from Hotel Management
2 Oct 2019 by The Management, Hotel Management
Dear Sir/Madam, Thank you for your feedback and we saddened to hear that you had unpleasant experience during your stay. It is pretty challenging for us to rectify and validate the issue without more details from you. Would you be kind to share your booking details and room you stayed to our admin team for further investigation. With much information, we can check the problem and find a good solution to overcome. Appreciate your kind cooperation on this issue.
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