Ratings based on 365 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2020 on Hotels
by A verified traveler
Posted 2 Feb 2020
Staff friendly but rooms not clean no excuse for not cleaning. Definately going downhill. Shame
by A verified traveler from Tugun, QLD Australia
Posted 16 Jan 2020
Federal villa is one of two parts to Holiday Villa resort and unfortunately is the not so good half. Location is great for the price but felt our rooms were not so great. The rooms had a wet mouldy smell to it and we paid for a queen bed and received two singles pushed together with sperate sheets and covers which was not the so romantic we were hoping to get and rooms are fairly out dated. Apart from those points it is good value for money and the beach bar and swimming pool with swim up bar were a great highlight. There is a club pool which is the main selling picture of this resort but you have to pay to enter and with a great beach bar that serves reasonably priced cocktails and meals with tables on the beach to dig your feet in the sand as you have a bite to eat or a drink i found perfect. Theres a small tour desk in main foyer and they were very helpful and well priced for tours and activities. I reccomend if you don't want to venture out for breakfast to take advantage of the buffet breakfast in the resort that has a great variety of food and drinks. Lastly the staff i can not fault, they are great at thier job, efficient and so welcoming and friendly. After staying 8 nights here it was sad to leave them. I would stay here again for sure but if your one who is very particular about your room then maybe its not for you.
by A verified traveler
too western
Posted 6 Jan 2020 on Hotelsroom was clean and nice, the hotel has no local food, all Western and terrible at that. Access to infinity pool is a stupid extra price. i wouldn't return
by A verified traveler
Posted 5 Jan 2020
Great location. 15mins from airport. Staff fantastic. Good housekeeping. Staying at The Federal you get to use facilities of The Holiday Villa. Happy hours from 5pm till 9pm. The Federal accomodation is a lot cheaper so dont expect 5 star when youre paying 3 star. Great experience and would definitely return.
by A verified traveler from Auckland
Posted 2 Jan 2020
From the moment we checked in we were disappointed with this place. The resort is so run down it is a joke. The room was one of the worst we have stayed in although it was spacious and had a small balcony. We ordered food at the beach bar and it took almost two hours to arrive... the pool they show in the photos you actually have to pay to use even though you have already paid to stay here. You have to turn on the water to use your shower. Our toilet leaked. Next to no plugs in the rooms. Would not recommend this place.
by A verified traveler
Posted 29 Dec 2019
by A verified traveler from kl
Posted 9 Dec 2019
will return
by A verified traveler
Posted 4 Nov 2019
I was sorry that there was no toothbrush
by A verified traveler
Posted 4 Nov 2019
