Ratings based on 651 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
I truly enjoyed my stay.
by A verified traveler
Posted 9 Jun 2024
Overall very good for costs. Friendly staff
by A verified traveler
Posted 26 May 2024
This hotel was very nice. My room was clean, breakfast was good and my kids enjoyed the pool.
by A verified traveler
Posted 24 May 2024
Plenty of parking easily accessible to the hotel. The housekeeping was totally unacceptable however. Didn't clean well or even sweep the floors.
by A verified traveler from Horseshoe Bay
Posted 23 May 2024
Fine
by A verified traveler
Posted 19 May 2024
I have been staying at this hotel quite frequently in the last year and it has gone downhill in the last few visits from housekeeping issues to (only a couple) rude staff. This visit in particular our bathtub was dirty (floor of tub with black/dirty spots, dried soapy handprints on the shower walls and pink stuff in corners of shower. When housekeeping was asked to clean and exchange linens, she was very rude and said “I don’t have your room on my list but here’s some towels”. Mone that works front desk is always friendly and helpful and the lady that manages the breakfast is always sweet. Rooms and hotel in general is nice and clean (other than this visit with bathtub).
by A verified traveler
Posted 18 May 2024
It was a really nice stay
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by General Manager, Hotel Management
Hello Mike,I see you may have had a negative experience with staff service, and I would like to ask for additional information so I may address this accordingly. Thank you
by A verified traveler from FAIRHOPE
Posted 7 May 2024
This is the hotel I stay in everytime I go back to visit family.
by A verified traveler
Posted 21 Apr 2024
