Ratings based on 774 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 2 Jun 2024
The property has ants. They only clean their rooms with a dry mop, and no cleaning solution to make the rooms smell better it was when we got there. The room needs someone that clean. My wife cleans properties in Virginia. The rooms still has dirty, dusty items in room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024
4 out of 5
by A verified traveler

Posted 26 May 2024
It’s nice area
4 out of 5
by A verified traveler

Posted 20 May 2024
Lll
5 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Team Spruce Lane Lodge and Cottages, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Spruce Lane Lodge and Cottages. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Spruce Lane Lodge and Cottages, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Regards,Team Spruce Lane Lodge and Cottages
5 out of 5
by A verified traveler

Posted 12 May 2024
I am quite happy with the private entry and the ample space.
Comment from Hotel Management
13 May 2024 by Team Spruce Lane Lodge and Cottages, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Spruce Lane Lodge and Cottages. It is always a pleasure to receive positive feedback.I will share your comments with our team,. Here at Spruce Lane Lodge and Cottages, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Regards,Team Spruce Lane Lodge and Cottages
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Team Spruce Lane Lodge and Cottages, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Spruce Lane Lodge and Cottages. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Spruce Lane Lodge and Cottages, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Regards,Team Spruce Lane Lodge and Cottages
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Cute little cottages. Clean and Maintained well inside and out. However our beds needed to be replaced. uncomfortable and noisy and pillows hard. staff was made aware and immediately offered us another cottage. Since we were out all day and were going out again in two hours we didnt want to bother for just one more night. They offered to help us move but my mother is 95 so we didnt take them up on offer. hopefully they will review their mattresses and pillows and replace. I would consider staying there again if that is upgrated.
Comment from Hotel Management
29 Apr 2024 by Team Spruce Lane Lodge and Cottages, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Spruce Lane Lodge and Cottages. It is always a pleasure to receive positive feedback.We have also noted your raised concern. Here at Spruce Lane Lodge and Cottages, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Regards,Team Spruce Lane Lodge and Cottages
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Friendly and helpful. They are working hard there to updated the property.
Comment from Hotel Management
27 Apr 2024 by Team Harvest Drive Family Inn, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Harvest Drive Family Inn. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Harvest Drive Family Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Regards,Team Harvest Drive Family Inn
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Very relaxing and calming. Staff will is eager to help you
Comment from Hotel Management
16 Apr 2024 by Team Spruce Lane Lodge and Cottages, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We look forward to welcoming you again soon.Kind Regards