Ratings based on 514 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Jun 2024
There is construction going on but it really didn't affect our stay. The rooms were spacious and the beds were very comfortable. The hotel was very clean and the staff very friendly. Breakfast was good, a lot of options available and they change items everyday so you don't have the same thing day after day.
4 out of 5
by A verified traveler

Posted 16 Jun 2024
Staff were very friendly. Room was clean and recently renovated - but the hotel is still being renovated so the score was lower than it would be once they are finished. Parking lot was very dark - most lights did not work. It did not feel safe because of this.
3 out of 5
by A verified traveler

Posted 16 Jun 2024
Wouldn’t have paid $215 a night if the pool was t working. Only reason I chose this hotel. Thumbs down.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Stay here whenever visiting family. It’s very clean. The staff is always friendly & helpful!
5 out of 5
by A verified traveler

Posted 27 May 2024
The property was clean, staff was nice, and conveniently located.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
4 out of 5
by A verified traveler

Posted 19 May 2024
Construction on the property made it difficult to get around the building.
2 out of 5
by A verified traveler

Posted 9 May 2024
We booked the property because of the pool. The pool is under construction, and the information about that was removed from the website before our arrival. When told about the pool not being usable when we checked in, we asked for a refund, a transfer of the reservation, or to cancel. All of those were non negotiable. I emailed back and forth with the manager for several days, she said it was not her problem to solve since I booked through Expedia there was nothing she could do about it. So, we traveled hours away for a weekend with children only to have our hotel have poor communication and zero compassion for our plans that were otherwise ruined by the weather but we thought we at least would have the hotel pool as a backup plan. Nope. No pool, and the information on the website did not meet the expectations of our booking. At least we had friends to spend our time with and made the best of it with no help from our host/manager at this hotel.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2024
4 out of 5
by A verified traveler from New York

Posted 7 Apr 2024
We had a great experience staying at the Holiday Inn