Ratings based on 641 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Amazing!!!!!
5 out of 5
by A verified traveler

Posted 25 May 2024
Great simple rooms. Efficient staff. Very good location for food and access to Waterloo station
Comment from Hotel Management
27 May 2024 by Ruby Lucy Team, Hotel Management
Hey Osian, Thank you so much for telling us about your trip. It sounds like you had a brilliant time – we love that. We hope to see you again soon.Your Ruby Lucy Team
5 out of 5
by A verified traveler

Posted 24 May 2024
Loved this hotel. Staff are fatastic and friendly. Amazing local food options. Will return.
4 out of 5
by A verified traveler

Posted 24 May 2024
Ruby Lucy is a lovely hotel, very clean and the staff are wonderful! My only complaint is that for a room that is advertised to fit 2 people there isn’t enough space to put luggage for the 2nd person. As long as you have very little luggage, you’ll be fine and have a marvelous time. The street the hotel is on is also wonderful
4 out of 5
by A verified traveler

Posted 21 May 2024
Great vibe and nice walkable location Breakfast option a bit pricey Bar drinks were quite yummy but the food was not up to par
5 out of 5
by A verified traveler

Posted 21 May 2024
Great
2 out of 5
by A verified traveler

Posted 20 May 2024
A bit expensive for the offering and there are other hotels nearby.
Comment from Hotel Management
27 May 2024 by Ruby Lucy Team, Hotel Management
Hey Hana, Thank you for your review. Our room rates depend on the type of room you choose, as well as when you stay and how far in advance you book. For example, at busy times of the year, our rates may be higher than usual - in line with other hotels in London. And if you book at the last minute, our cheaper rooms may already be taken. However, our Lean Luxury philosophy means that our rates will still be lower than other comparable hotels. We hope you enjoyed your visit to London and we look forward to welcoming you again soon. Your Ruby Lucy Team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
5 out of 5
by A verified traveler

Posted 19 May 2024
It was a great hotel and very friendly and helpful staff. Thank you
5 out of 5
by A verified traveler

Posted 17 May 2024
Staff and Bartender Julia very friendly and helpful.