Ratings based on 626 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Nice location. Walking distance from the London Eye and Big Ben. Train station is also walking distance.
by A verified traveler
Posted 10 May 2024
My wife and I visited and loved our 3 night stay. Definitely recommend to others.
by A verified traveler
Posted 8 May 2024
I am very satisfied with the hotel and the cocktail bar is excellent.
by A verified traveler
Posted 5 May 2024
The location on Lower Marsh made it easy to access public transportation and is an easy and safe neighborhood to walk about.
Comment from Hotel Management
6 May 2024 by Ruby Lucy Team, Hotel Management
Hey Ann, thank you so much for your lovely feedback - it sounds like you enjoyed your stay and made the most of your time in London. Ruby Lucy is situated on London's South Bank, in a charming location in the heart of the city. The River Thames, the London Eye and Big Ben are just a few minutes away. We are delighted that you were able to take advantage of this great location during your stay with us. We hope to see you again soon. Your Ruby Lucy Team
by A verified traveler
Posted 3 May 2024
by A verified traveler from Hastings on Hudson
Posted 29 Apr 2024
The best staff, friendliest people I met in Europe.
A very fun place
by A verified traveler
Posted 15 Apr 2024
Really enjoyed my 2 nights stay at Ruby Lucy Waterloo. Appreciated that my room was ready early as I arrived at 2pm. Room was cozy and trendy. Bed was comfortable. The hotel is close to Waterloo station and could walk to some of the main London touristy place. And the Staff is lovely. I strongly recommend for anyone looking for a hotel in London.
by A verified traveler
Posted 7 Apr 2024
A very funky and quirky decor makes for interesting surroundings. The rooms were simple, but more than adequate for what we needed. Good shower, hairdryer, very comfy bed and all super clean. The shower/toilet area is a bit unusual being two glass boxes, but it just added to the whole quirky and different vibe. Staff were friendly and accommodating and I wouldn't hesitate to book again. Easy waking distance from Waterloo station and Tube.
Comment from Hotel Management
11 Apr 2024 by Ruby Lucy Team, Hotel Management
Hey Fi, thank you for your lovely review. Our interior design team work hard to create a cosy atmosphere with a few quirky touches to add character, while our hosts offer friendly down-to-earth service. It's great that you enjoyed just that. We're glad to hear that you enjoyed sleeping in one of our luxurious beds. They're the ideal place to snuggle up and get a good night's sleep or have a long, lazy lie-in.We look forward to welcoming you back next time you're in town. Your Ruby Lucy Team
by A verified traveler
Posted 7 Apr 2024
Very stylish and fashionable, clean and the staff were very helpful and kind.
by A verified traveler
Posted 5 Apr 2024
Quirky hotel in upcoming area. Perfect for a night out in london and close to waterloo.
