Ratings based on 975 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Fancy for price, at least my room was. Tap to pay was a life saver
Comment from Hotel Management
1 Jun 2024 by Hotel Management, Hotel Management
I am delighted you enjoyed a wonderful stay at an excellent rate. Thank you for this review, David, and we hope that you will come back and visit us again soon.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Hotel Management, Hotel Management
Thank you for sharing your feedback with us, Sangria. I am pleased you enjoyed your overall stay with us and we hope that you will come back and visit us again for an even superior stay next time.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Hotel Management, Hotel Management
I am delighted you enjoyed a wonderful stay with us, Imre. Thank you for this 5-star rating and we hope that you will come back and visit us again soon!
by A verified traveler
Posted 23 May 2024
I would like a refund my room was hot,it had a bad smell inside the whole place sink was stoped up
Comment from Hotel Management
24 May 2024 by Hotel Management, Hotel Management
Please accept our sincere apologies that the room you were assigned was warm and had an unpleasant odor. We will have our maintenance staff look into the cause of this and make repairs and deodorize the area. I do hope that you will give us another chance to better serve you in the future.
by A verified traveler
Posted 21 May 2024
Good
Comment from Hotel Management
24 May 2024 by Hotel Management, Hotel Management
I am happy to know you enjoyed your stay with us, Mamie. Thank you for providing your feedback and we hope that you will come back and visit again soon.
by A verified traveler
Posted 20 May 2024
Staff was knowledgeable, room was clean and convenient to shopping and food.
Comment from Hotel Management
24 May 2024 by Hotel Management, Hotel Management
I am pleased to know our staff was helpful and that your room was nicely cleaned. It is always our goal to provide an exceptional experience and I do hope hat you will visit us again during future travels.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Thank you for leaving us a 5-star rating, Katia. I am delighted your stay was excellent and we very much hope that you will come back and visit us again soon!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Hotel Management, Hotel Management
Thank you for rating your recent stay with us, Michael David. I hope that you will visit us again soon so we can provide an even superior stay next time.
by A verified traveler
Posted 12 May 2024
For an older property it is very well maintained.
Comment from Hotel Management
15 May 2024 by Hotel Management, Hotel Management
Thank you for your comment, Dwayne. I am pleased you enjoyed your stay with us and I do hope that you will come back and visit us again soon.
by A verified traveler
Posted 6 May 2024
I did not like staying here at all. I didn’t feel safe- there was a sliding patio door with only a flimsy lock and no further bar in the slider for protection (first floor room- patio open to common area).
The bathroom was not clean, the refrigerator didn’t work, and I had to pay an additional $100 deposit which they said will take up to a week to be refunded. I did not have pets- this is their policy.
I will not stay there again.
Comment from Hotel Management
7 May 2024 by Hotel Management, Hotel Management
I am saddened to note that you did not feel secure and that your room was not properly prepared for your arrival. Your comments will be shared with our team so we can repair the fridge and ensure that housekeeping double-checks every room for cleanliness. I do hope that you will give us another chance to better serve you during future travels.
