Ratings based on 968 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Good
by A verified traveler
Posted 20 May 2024
Staff was knowledgeable, room was clean and convenient to shopping and food.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Thank you for leaving us a 5-star rating, Katia. I am delighted your stay was excellent and we very much hope that you will come back and visit us again soon!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Hotel Management, Hotel Management
Thank you for rating your recent stay with us, Michael David. I hope that you will visit us again soon so we can provide an even superior stay next time.
by A verified traveler
Posted 12 May 2024
For an older property it is very well maintained.
Comment from Hotel Management
15 May 2024 by Hotel Management, Hotel Management
Thank you for your comment, Dwayne. I am pleased you enjoyed your stay with us and I do hope that you will come back and visit us again soon.
by A verified traveler
Posted 6 May 2024
I did not like staying here at all. I didn’t feel safe- there was a sliding patio door with only a flimsy lock and no further bar in the slider for protection (first floor room- patio open to common area).
The bathroom was not clean, the refrigerator didn’t work, and I had to pay an additional $100 deposit which they said will take up to a week to be refunded. I did not have pets- this is their policy.
I will not stay there again.
Comment from Hotel Management
7 May 2024 by Hotel Management, Hotel Management
I am saddened to note that you did not feel secure and that your room was not properly prepared for your arrival. Your comments will be shared with our team so we can repair the fridge and ensure that housekeeping double-checks every room for cleanliness. I do hope that you will give us another chance to better serve you during future travels.
by A verified traveler
Posted 5 May 2024
The lady in the front desk was super helpful and kind. Everything was great!
Comment from Hotel Management
6 May 2024 by Hotel Management, Hotel Management
I am delighted to know that our staff was so helpful during your stay. It is always our goal to provide exceptional service and a comfortable stay. I do hope that you will come back and visit us again soon!
by A verified traveler
Posted 5 May 2024
The price was higher than the other hotels. I didn’t see where that was justified
Comment from Hotel Management
6 May 2024 by Hotel Management, Hotel Management
Thank you for sharing your feedback with us, Lynda. Please know that we do work to keep our prices in line with the local area, and we will review the pricing to ensure that we remain competitive in our rates. I am pleased your stay was otherwise enjoyable and we do hope that you will visit us again the next time you travel through central Florida!
by A verified traveler
Posted 3 May 2024
Thank you to Vicky and Veronica for making our stay so pleasant! Great friendly management. The hotel itself is adorable and the pool was a super benefit in the 90 degree days. Quiet, clean room with the patio that we spent most evenings enjoying. Will be recommending to incoming family.
Comment from Hotel Management
4 May 2024 by Hotel Management, Hotel Management
Thank you for sharing your feedback from your recent visit, Rebecca Marie. I am so very pleased to know our staff was so helpful and welcoming, and that your room was clean and peaceful. I very much hope that you will visit us again during future travels!
by A verified traveler
Posted 30 Apr 2024
