Ratings based on 615 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Great overall stay. Nice, clean, and the staff was helpful
Comment from Hotel Management
23 Apr 2024 by Hotel Manager , Hotel Management
Dear James, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking the time to leave a review of your experience. We are pleased to hear that you enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcoming you again in future. Sincerely,
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Hotel Manager , Hotel Management
Dear Julie, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking the time to leave a review of your experience. We are pleased to hear that you enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcoming you again in future.
by A verified traveler
Posted 2 Apr 2024
This is a great place to stay when exploring the Lake Tekapo area.
Comment from Hotel Management
7 Apr 2024 by Hotel Manager , Hotel Management
Dear Carol, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking the time to leave a review of your experience.We are pleased to hear that you enjoyed your stay with us and appreciate your valuable feedback. We look forward to welcoming you again in future. Sincerely
by A verified traveler
Posted 12 Mar 2024
Extremely cozy stay
Comment from Hotel Management
30 Mar 2024 by Hotel Manager , Hotel Management
Dear Amy, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking the time to leave a review of your experience. We are pleased to hear that you enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcoming you again.
by A verified traveler
Restful!
Posted 27 Feb 2024 on HotelsVery nice accommodations. Plenty of room and the kitchen was well equipped.
Neighbors weee quiet, location was easy to find and close to everything.
Comment from Hotel Management
7 Mar 2024 by Hotel Manager , Hotel Management
Dear Jennifer, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking he time to leave a review of your experience. We are pleased to hear that you enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcome you again.
by A verified traveler
Posted 23 Jan 2024 on Wotif
Quite, peaceful and beautiful well equipped property
by A verified traveler
Posted 20 Jan 2024
by A verified traveler
Posted 11 Jan 2024
I had an incredibly frustrating experience at this hotel. The staff proved unhelpful, and due to the deplorable condition of the upper floors, I was forced to relocate all mattresses to the ground floor, enduring a night of discomfort sleeping on the floor.
Comment from Hotel Management
11 Mar 2024 by Hotel Manager , Hotel Management
Dera Ashokkumar, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking the time to leave a review of your experience. We are sorry to hear that your experience was not so pleasant, and we sincerely apologize for that. We understand that our standards did not meet your expectations and our staff was unable to wow with the customer service provided. Please be assured that we have taken necessary steps to ensure our guests continue to have the experience that Mantra is known for. We appreciate your valuable feedback and look forward to welcoming you in future. Sincerely, Hotel Manager Mantra Lake Tekapo.
by A verified traveler from Towson
Posted 24 Dec 2023
by A verified traveler
Posted 21 Dec 2023
Lovely Place, secure and central to where we wanted to be. Staff were lovely and helpful!
