Ratings based on 16 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2020 on Hotels
Service was excellent, food was great, Common lounge areas were comfortable, our room had fantastic lake views but the resort itself generally needs updating.
Comment from Hotel Management
9 Aug 2020 by WFT, Hotel Management
Thank you - we appreciate your positive communication.
Recommended
for Everyoneby A verified traveler from Los Angeles
Heaven on earth and worth the price.
Posted 18 Dec 2017Wayne and Ingrid have created the ultimate high end vacation retreat in the most beautiful lakeside setting imaginable. Our room “Tarawera” was on the second floor with two sun decks and floor to ceiling windows on all sides. The full dining was as good as it gets. Every staff member was a prize, especially Pip and Nick, who take over when the owners are in Auckland running their hotel there. We stayed for two weeks and between the boating, hiking, helicoptering, geothermal bathing, in-room massages, and endless nearby adventures, we never ran out of things to do. We absolutely hated to leave.
Recommended
for Everyoneby A verified traveler
Posted 15 Dec 2017
Pure heaven! We travel A LOT and this is one of the top experiences that we have EVER had!
by A verified traveler
Posted 25 Apr 2017 on Hotels
decent place but bit outdated
Recommended
for Couplesby A verified traveler from california
Total Relaxation
Posted 24 Jan 2017
Pros: location, views
Cons: lounge chairs to relax outside either in the common area or on the private decks; a common area hot tub to also relax with the view.
Location: Rotorua has many activities in town both to see thermal / mud pools, Maori demonstrations, polynesian spa pools to soak in, many outdoor activities.
We chose solitaire lodge as primarily a place to relax after 7 days of hiking. While others at the lodge scheduled days full of activities coordinated by the lodge (not included), we didn't really want to leave our room. The rooms have a wonderful relaxing view of the water and the volcano mountain. The rooms themselves were very comfortable, peaceful, relaxing with a comfy bed and sofa and floor to ceiling windows and a soaking tub with a large picture window of the same. The common areas were also very relaxing with great views. It is not fancy, opulent, but with a very comfortable homey lodge feeling. The hosts Pip and Nick were always there in the background waiting to assist you with whatever you wanted on or offsite. The only negative is that it is far from everything, so there is always a 80-90$NZ taxi/lodge ride one way - unless you chose the helicopter tour that lands in their backyard. The all inclusive includes your meals, but not your alcohol at meals, but does include your mini bar in your room. Seems that a glass of wine at meals should be included with your meal if it is included while in your room, but not worth debating.
Recommended
for Everyoneby A verified traveler from Napier
Beautiful Lodge & One of those places to comeback
Posted 16 Aug 2015Still having good time here..
Eligent dining area
Beautiful view
Nice lounge area & of course the bedrooms
Nice & pleasant service from each n every one in the lodge..
Away from town in middle of Nature.
Kind Regards
A couple from Emirates :)
Recommended
for Familiesby Claire P.
NZ Road Trip
Posted 6 Apr 2015 on HotelClubThe lodge was fantastic and Gary a wonderful and generous host!
Recommended
for Everyoneby A verified traveler
Lovely hotel located away from Rotorua
Posted 2 Feb 2015
Pros: Secluded. Great service
Superbly situated on a beautiful and secluded lake easily accessible to Rotorua and nearby activities. Impeccable service and well-appointed rooms. Unfortunately at Solitaire for one night-three nights would have been ideal.
by Gustav
Posted 27 Jan 2015 on Wotif
Recommended
for Everyoneby A verified traveler
love it!
Posted 26 Nov 2014
Pros: everything
Cons: the hot water could be more consistent. When i took a shower, the hot water wasn't too consistent.
Location: location is great, its close to downtown but its in a residential area. love it
the hosts are so nice. love my room and our friends love theirs. The cat and rabbit make the hotel feel more like home. will definitely come back when i got a chance
