Ratings based on 973 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The walls on the second floor are very thin and you can hear pretty much everything if the neighbor has the TV or or speak loudly. I stayed there two years ago on the main floor and haven't noticed that. The pool is nice to have. The morning breakfast is very basic (no fruits, no eggs or other kind of proteins). It's mostly coffee, orange juice, cereals, English muffin (no eggs - just the bread). Overall, the place is fine for a weekend.
by A verified traveler
Posted 20 May 2024
Well situated, does the trick:)
by A verified traveler
Posted 15 Apr 2024
What was unique was that you failed to even contact the hotel. We lost over four hours with you getting a replacement for the reservation that you bungled and had to give up on ever seeing Lake Placid at all. Travel through the hills to a site with nothing to recommend in the way of tourism was uncertain and stressful. We have used your service on a number of occasions and are extremely disappointed and will think twice when the next opportunity arises
by A verified traveler from Syosset
Posted 15 Apr 2024
Great for a night or two, but not much longer than that
by A verified traveler
Posted 11 Apr 2024
Lots of issues with check-in and room keys. Overall, you get what you pay for... The staff were trying. The pool and hot tub were nice. The sheets/bed were clean, but bathroom could have been cleaner. The breakfast was sub-par. If I had to choose between staying here again or paying $100 more per night somewhere else... I'd stay here again :)
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
We appreciate your honest feedback regarding your recent stay with us. We apologize for any inconvenience you experienced during check-in and with the room keys; we'll address these issues to ensure a smoother process for future guests. However, we're glad to hear that our staff made efforts to assist you.It's great to know that you enjoyed the amenities like the pool and hot tub, and that you found the sheets and bed to be clean. We apologize for any shortcomings in the cleanliness of the bathroom and the quality of the breakfast; your comments will be shared with our team for improvement.We're pleased to hear that despite the challenges, you'd consider staying with us again, especially considering the value for the price. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. If there's anything specific we can do to enhance your next stay, please feel free to let us know.
by A verified traveler from New York
Posted 9 Apr 2024
This property Rodeway Inn did not have a clean room for me (after sending me to a very dirty room with the door open). They just said we don’t have staff to clean their room. They did not offer me another one. I had to sleep in my car. Expedia also said they followed up but sorry the property won’t refund my fees because it was an unrefundable booking. So both the Rodeway Inn and Expedia have in effect cheated me. I hate to pursue other means to ensure they pay, but what a terrible property and staff. Don’t stay here. By the way, there were other people in the same situation. It may be a general scam that this Inn is operating where they are pocketing money but not providing the service paid for.
by A verified traveler
Posted 2 Apr 2024
Enjoyed the pool and hot tub area.
Comment from Hotel Management
7 Apr 2024 by General Manager, Hotel Management
We're delighted to hear that you enjoyed our pool and hot tub area! It's always wonderful to know that our guests have had a relaxing and enjoyable experience. We appreciate you taking the time to share your feedback and we hope to welcome you back again soon for another fantastic stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 23 Mar 2024
by A verified traveler
Posted 17 Mar 2024
The room was adequate for our needs.
Comment from Hotel Management
7 Apr 2024 by General Manager, Hotel Management
Thank you for sharing your feedback with us! We're glad to hear that our room met your needs during your stay. Providing comfortable and suitable accommodations for our guests is important to us, and we're pleased that you found the room to be adequate. If there are any specific areas where you feel we could improve to make your next stay even better, please feel free to let us know. We appreciate your patronage and hope to welcome you back again in the future!
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
7 Apr 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We're glad you chose to stay with us and appreciate your honest rating. We're always looking for ways to improve, so if you have any specific suggestions or areas where we can do better, please feel free to let us know. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.
