Ratings based on 144 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Our room was so clean and updated. And just a short walk to town!
by A verified traveler
Posted 28 Mar 2024
Staff seemed very nice. Perfect for our stay!
Comment from Hotel Management
12 Apr 2024 by Hotel Staff, Hotel Management
It is with hearts of Joy and Happiness we say thank you for choosing and allowing us the honor to serve you.
by A verified traveler
Posted 25 Mar 2024
This is a nice reasonably priced motel for basic lodging in an overpriced resort area. Obtaining my room key through my smartphone and having no on on the premises in charge was a new experience but we didn’t have any problems. I would recommend this place and would not hesitate to book here again in the future.
Comment from Hotel Management
27 Mar 2024 by General Manager, Hotel Management
Thank you for staying with us Mr. Latimer, it was our pleasure to host you and your wife. Hope you had a great stay on our property.
by A verified traveler
Posted 20 Mar 2024
Simple motel in ultra convenient location in Lake Placid. Great budget choice. Older rooms but very clean. Has all you need. Actually is much nicer than pics shown in Expedia.
Comment from Hotel Management
22 Mar 2024 by General Manager, Hotel Management
Thanks for your words, we work reallyh ard to keep our small property in the best possible shape. In the next few weeks, our remodelation will start and we will share that important updates with you.
by A verified traveler
Posted 24 Feb 2024
Very nice property.
Comment from Hotel Management
26 Feb 2024 by Hotel Staff, Hotel Management
It is with immense pleasure that I write to express our heartfelt gratitude for choosing our beautiful location for your recent stay. We are truly honored to have had the opportunity to serve you.Your kind words and feedback about your experience at our hotel have not gone unnoticed. We are delighted to hear that you had an excellent stay, and your satisfaction is the best reward for our dedicated team's hard work.Your compliments regarding your experience, such as the service, accommodations, amenities, etc. are truly appreciated. We take great pride in providing top-notch hospitality, and your feedback reaffirms that we are on the right path.Our commitment to excellence is unwavering, and we will continue to strive for even higher standards to ensure that every guest's experience is as exceptional as yours.Should your future travel plans bring you back to our beautiful location, we would be thrilled to have the privilege of hosting you once again. Please do not hesitate to reach out to us if there is anything we can do to make your next stay even more memorable.Once again, thank you for choosing us. Your satisfaction is our utmost priority, and your feedback serves as a constant source of inspiration for us.
by A verified traveler
Posted 20 Feb 2024
Thank you very much.
Comment from Hotel Management
22 Feb 2024 by Hotel Staff, Hotel Management
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. It is an incredible feeling to know your communication with our staff is AMAZING. We will inform our guest service agents and department about your choices on the survey with outstanding compliments. I am sure they will ask me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you had a most memorable experience with the facility and staff.Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.Again, we thank you for your wonderful survey responses. We’re committed to total guest satisfaction, and we look forward to your next visit.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Hotel Staff, Hotel Management
It is with immense pleasure that I write to express our heartfelt gratitude for choosing our beautiful location for your recent stay. We are truly honored to have had the opportunity to serve you.Your kind words and feedback about your experience at our hotel have not gone unnoticed. We are delighted to hear that you had an excellent stay, and your satisfaction is the best reward for our dedicated team's hard work.Your compliments regarding your experience, such as the service, accommodations, amenities, etc. are truly appreciated. We take great pride in providing top-notch hospitality, and your feedback reaffirms that we are on the right path.Our commitment to excellence is unwavering, and we will continue to strive for even higher standards to ensure that every guest's experience is as exceptional as yours.Should your future travel plans bring you back to our beautiful location, we would be thrilled to have the privilege of hosting you once again. Please do not hesitate to reach out to us if there is anything we can do to make your next stay even more memorable.Once again, thank you for choosing us. Your satisfaction is our utmost priority, and your feedback serves as a constant source of inspiration for us.
by A verified traveler
Posted 14 Feb 2024
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Comment from Hotel Management
16 Feb 2024 by Hotel Staff, Hotel Management
Wow wow & wow, thank you for choosing and allowing us to serve you.
by A verified traveler
Posted 7 Feb 2024 on Hotels
Very dated but clean and the beds were comfortable. Check was super easy!
Comment from Hotel Management
16 Feb 2024 by Hotel Staff, Hotel Management
We love your most excellent comments, thank you for your business
by A verified traveler
Bad, save your money and don’t stay there
Posted 4 Feb 2024 on HotelsReally old room cold and way to much expensive. The beds were inclined: we did no stay for the night (even if we had already paid!)
Comment from Hotel Management
4 Feb 2024 by Manager, Hotel Management
Thank you for your feedback. We are working hard to keep our small property in the best condition possible. We hope to serve you better when the hotel completes its renovation.
