Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Lovely hotel with nice, friendly welcoming staff!
Comment from Hotel Management
10 Jun 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
by A verified traveler
Posted 9 Jun 2024
This Hampton is a beautiful place setting on Mirror Lake. The staff is amazing!
Comment from Hotel Management
10 Jun 2024 by Rich C., Hotel Management
Thank you so much for your kind words and 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!
by A verified traveler from JERSEY CITY
Posted 7 Jun 2024
It pretty and staff are friendly. The only problem was only 1 elevator works and we are at the 5th floor. Overall, it was a good stay. Breakfast is good.
Comment from Hotel Management
7 Jun 2024 by Rich C., Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed the friendly staff and our breakfast offerings. We apologize for the inconvenience caused by the elevator issue, and we're working to get it fixed as soon as possible. We hope to welcome you back for an even better stay next time!
by A verified traveler
Posted 7 Jun 2024
I love the location, being able to sit outside by the water. Or walk next door to the bar restaurant to have a drink.
Comment from Hotel Management
7 Jun 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
by A verified traveler
Posted 6 Jun 2024
Staff was ehhh. And we lost hot water the last day.
Comment from Hotel Management
7 Jun 2024 by Rich C., Hotel Management
Thank you for sharing your feedback. We apologize for the inconvenience you experienced with our staff and the hot water issue on your last day. The water issue was due to an unexpected problem, and we are addressing it to prevent future occurrences. Additionally, we will work to correct the issues with our staff to ensure a more pleasant experience for our guests. We appreciate your understanding and hope to provide you with a better stay in the future.
by A verified traveler from Syracuse
Posted 2 Jun 2024
Perfect central location for hiking and enjoying the town - staff was great, room was clean, property was quiet and we slept great!
Comment from Hotel Management
4 Jun 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Rich C., Hotel Management
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. If you have any specific concerns or feedback that you'd like to share to help us enhance your experience, please don't hesitate to reach out. We value your input and hope to have the opportunity to serve you better in the future. Thank you for choosing us for your stay.
by A verified traveler from Ottawa
Posted 31 May 2024
Comment from Hotel Management
4 Jun 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
by A verified traveler from Grasonville
Posted 30 May 2024
Nice property
Comment from Hotel Management
1 Jun 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
