Ratings based on 1,082 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great location. Seemed a little dated and in need of a face lift.
Comment from Hotel Management
2 May 2024 by Rich C., Hotel Management
Thank you for taking the time to share your thoughts with us. We're glad to hear that you found our location convenient for your needs.We appreciate your feedback regarding the condition of our property. We are constantly striving to provide our guests with comfortable and updated accommodations, and your comments will certainly be taken into consideration as we continue to make improvements.If there are any specific areas you believe could use attention or if you have any suggestions for how we can enhance your experience in the future, please feel free to share them with us. Your input is invaluable to us as we work to ensure that all our guests have a pleasant stay.We hope to have the opportunity to welcome you back again in the future and provide you with an even more enjoyable experience. Thank you for choosing to stay with us.
by A verified traveler
Posted 28 Apr 2024
Great location & view of the lake !
Comment from Hotel Management
29 Apr 2024 by Rich C., Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our hotel's great location and the beautiful view of the lake. Providing our guests with a memorable experience is our top priority, and we're thrilled that you had a pleasant stay with us.We hope to have the pleasure of welcoming you back for another enjoyable visit in the future.
by A verified traveler
Posted 26 Apr 2024
Enjoyed our stay
Comment from Hotel Management
26 Apr 2024 by R Stanton, Hotel Management
Thank you! We are so pleased you enjoyed your visit to Crowne Plaza Lake Placid. It was our pleasure to share the Adirondack Mountains with you! We hope you'll join us again, soon!
by A verified traveler
Posted 25 Apr 2024
Staff were very friendly. All areas of hotel were super clean.
Comment from Hotel Management
26 Apr 2024 by R Stanton, Hotel Management
Thank you for sharing your experience at the Crowne Plaza Lake Placid. It sounds like we checked all the boxes for an incredible stay with our clean accommodations, and friendly hospitality! We'll see you again next time you travel to Lake Placid!
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
26 Apr 2024 by R Stanton, Hotel Management
Thank you got the 5 out of 5 review! We are so glad that we could provide you with a comfortable getaway to Lake Placid. Thank you for choosing Crowne Plaza Lake Placid and we hope to welcome you back again soon.
by A verified traveler
Posted 24 Apr 2024
Great location with easy walking to the Olympic center and main street restaurants and shops
Comment from Hotel Management
25 Apr 2024 by Rich C., Hotel Management
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our location worked well for you and that you found it convenient to explore the nearby attractions and dining options.If there are any areas where you feel we could have improved to earn that extra star, please don't hesitate to let us know. Your feedback helps us to continually enhance the guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 23 Apr 2024
Nice staff, peace and quiet and short walk to Main street.
Comment from Hotel Management
25 Apr 2024 by Rich C., Hotel Management
Thank you for your review and for choosing to stay with us. We're pleased to hear that you found our staff to be accommodating and enjoyed the peace and quiet during your stay. It's also great to know that our location was convenient for exploring Main Street.If there are any areas where you feel we could have improved to earn that extra star, please feel free to share your feedback with us. We're always looking for ways to enhance the guest experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 15 Apr 2024
The view was spectacular, I also appreciated the short walk to the Herb Brooks arena.
Comment from Hotel Management
15 Apr 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
by A verified traveler
Posted 14 Apr 2024
Great location and the rooms/lounge areas were great!
Comment from Hotel Management
15 Apr 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
by A verified traveler
Posted 11 Apr 2024
The staff was so friendly and the hotel, pool and grounds were kept very clean during our 6 day stay. Highly recommend!
Comment from Hotel Management
11 Apr 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
