Ratings based on 963 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The building we stayed in is in poor condition. The spa was wonderful, but our room had a dirty bathroom floor, dirty stained bathroom ceiling, and the door knob feel off the back door to the deck.
by A verified traveler
Posted 27 May 2024
Our stay was 5/25/2024-5/27/2024 and we were unimpressed for $250/night plus “resort fees”of $35 extra. Not sure what for, the place is dirty and way outdated. Windows were dirty and full of cobwebs in the main entrance stairway up to 2nd floor. Our room balcony was over the trash area and heard beep beep beep as workers were in and out of there not to mention horrible view. No refrigerator in room to even keep bottles of water cold had to buy a cooler to put ice in just for waters. The tub felt like would step through it and terrible bathroom lighting and no exhaust for shower steam. The indoor pool area windows were gross and the plants looked like dying. Our room had double doors but were wood so not very secure and if you don’t lock the side door you can push both open with no key. Security issue for sure. The marina area half the tall lights were out. Hard to find places following signs like breezes and half their buffet was empty/cold during the main hours. Couldn’t get into the spa so had to go to margaritaville and got in there was so nice. Doubt we stay at the lodge of four seasons at the lake ever again. Just so outdated and dirty for $250/night. Didn’t even have a golf special nor were asked, brought our clubs to play but cost was so high after paying over $550 to stay for 2 nights. Will not recommend. This was not a great experience. Online photos make the rooms look much nicer.
by A verified traveler
Posted 25 May 2024
Staff was friendly and
Comment from Hotel Management
27 May 2024 by RR , Hotel Management
Hi Chris,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you had great interactions with our team members! We hope to serve you again soon! All the best, RR
by A verified traveler
Posted 25 May 2024
Needs to be updated
Comment from Hotel Management
27 May 2024 by RR , Hotel Management
Hi Crystal,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you enjoyed your stay and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR
by A verified traveler
Posted 24 May 2024
Extremely dated and poorly maintained. Nice view if you can overlook the building issues.
Comment from Hotel Management
27 May 2024 by RR , Hotel Management
Hi Robert,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. We hope to serve you again soon!All the best, RR
by A verified traveler
Posted 24 May 2024
The room was very dirty.
Comment from Hotel Management
25 May 2024 by RR , Hotel Management
Hi Frank,Thank you for taking the time to review your most recent stay at our property. I apologize for the room cleanliness issues and will ensure this is reviewed and addressed accordingly with our housekeeping team. I hope we have the opportunity to better serve you in the future, if you return to the lake area. Thank you for being our guest and choosing our property.All the best, RR
by A verified traveler
Posted 19 May 2024
Great location
Comment from Hotel Management
20 May 2024 by RR , Hotel Management
Hi Monica,Thank you for taking the time to review your most recent stay at our property. I am pleased to see that you had a good overall experience and can't thank you enough for the 4-star rating! We hope to serve you again soon! All the best, RR
by A verified traveler
Posted 17 May 2024
Our room was clean but was surprised room didn’t have a mini fridge or microwave. TV never worked properly buffered constantly. Didnt complain as were their 2 nights and busy.
Comment from Hotel Management
20 May 2024 by RR , Hotel Management
Hi Randy,Thank you for taking the time to review your most recent stay at our property. I apologize for the TV issues experienced and will ensure this is passed on to our IT team. Please note none of our Seasons Bay guest rooms have refrigerator's, there is a microwave available for guest use 24-7 by the Lobby Cafe' and Bar area. We hope to have the opportunity to better serve you in the future and earn a 5-star rating! Thank you for being our guest and choosing our property. All the best, RR
by A verified traveler from Port Charlotte
Posted 16 May 2024
The overall property was stunning but dated but for the age of 60 years it was a unique experience bringing you back to the past and what an amazing experience discovering the property.
The only issue was building 2’s front doors banged as it closed and needed new door closures. It was extremely loud bashing behind you when it closed and we can hear people walking in or out in our room at night because we were on the 2nd floor. I did report it so they can hopefully fix it before season at the end of the month.
Comment from Hotel Management
20 May 2024 by RR , Hotel Management
Hi Leslie,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve our guest experience moving forward. We hope to serve you again soon and earn a 5-star rating! Thank you for being our guest and choosing our property! All the best, RR
by A verified traveler
Posted 13 May 2024
I like that they offered an upgrade to our room, they quickly brought extra towels, bathroom could be updated. Pool is very nice!
Comment from Hotel Management
15 May 2024 by RR , Hotel Management
Hi Kimberley,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear that you enjoyed your stay and got to enjoy the pool area! It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR
