Ratings based on 237 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
The environment
by A verified traveler
Posted 17 May 2024
Would not recommend this hotel to anyone
by A verified traveler from Chetek
Posted 10 May 2024
I’ve never given a poor review before but felt this experience warranted it. At check-in, the desk area was disorganized with room keys and reservation slips (literally) all over the counter, it made me question the security of my information. There were future reservations tacked to the wall for anyone to see. The man behind the counter barely spoke to me. We were in the area for work, had three rooms and checked-in in the evening, and two of the rooms hadn’t been cleaned. The bed had been slept in and the bathroom was dirty. We were given a new room, which was fine, though it smelled slightly of dog waste. After showering, the towels didn’t dry you off. I don’t know if it was all the water softener salt or the type of towel, but it was more like a squeegee than a towel. In the morning, we went to check out the breakfast, there was a family there - the woman called the front desk to ask about breakfast and the man (the same one who checked us in) told her to “just turn it on” (the waffle maker and coffee maker). She tried but couldn’t figure out the self contained coffee maker. Overall, an awful experience (but Lake Mills is nice!)
by A verified traveler
Posted 4 May 2024
Could not understand any of the employees when they spook because of the strong accent. I don't consider a waffle and juice, breakfast. (Nothing Else) The people running the place should not leave the childrens bike in front of the exits.
by A verified traveler
Posted 21 Apr 2024
Felt very unsafe in hotel. Very limited breakfast of only waffles and coffee. Hotel room and hotel seemed very rundown.
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 13 Mar 2024
Hotel is very well maintained with an attractive design / layout inside & out, inviting lobby with high ceilings & breakfast area. Clean & organized. Friendly front desk staff. Looking forward to our next stay!
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 28 Jan 2024
Cheap hotel but decent for the price. Nice when you can’t afford something expensive.
by A verified traveler
Posted 5 Jan 2024 on Orbitz
