Ratings based on 974 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
The room we stayed in this time (March) was supposed to be "deluxe" it was NOT, bathroom wasn't as clean as I would have liked. carpet in rough shape, dusty fixtures in the entire room and sticky stuff on the night stand between the beds, I had to clean it before I put anything on it. We were also on the first floor near the front desk so a lot of people walking through the halls and noisy vehicles right outside our window. The room we stayed in on our July visit was the extreme opposite, VERY nice. 2nd floor and very much "deluxe". will definitely stay again but request a 2nd floor room with outdoor pool view. Outdoor pool is gorgeous and indoor pool/hot tub good. Breakfast was descent and what I would expect from a hotel that includes it.
by A verified traveler
Posted 16 Apr 2024
Nice and affordable hotel. The pool is small and the breakfast is just ok, but totally fine for the price I paid.
by A verified traveler from Nedrow
Posted 13 Apr 2024
Lady at check in was very pleasant and informative
Comment from Hotel Management
29 Apr 2024 by Rebecca, Hotel Management
Dear Lisa,It's so great to hear positive feedback from our guests! We hope to be able to host your next trip to Lake George. Thank you again for taking the time to review our property and staff.
by A verified traveler
Posted 10 Apr 2024
They were booked out for the solar eclipse. They put us in a handicap room that didn’t even have a queen bed. Two ppl paid to sleep on a full size mattress that was so old it has divets in the bed. The floor was filthy. I spilled some water and cleaned it up and the floor made the towel black. I had to wear shoes the rest of my trip in the room. The bathroom shower head was broken spraying water everywhere and the tub was clogged as well. I wish they’d just give my money back.
Comment from Hotel Management
10 Apr 2024 by Rebecca, Hotel Management
Dear Richard,Thank you for taking the time to share your thoughts with us. I'm sorry to hear we fell short of expectations, I understand how that can be frustrating. Your comments have been shared with our housekeeping and engineering department heads to ensure this is an isolated issue.We hope you'll consider staying with us the next time your travels bring you to Lake George
by A verified traveler from New Providence
Posted 9 Apr 2024
A good location to stay the night prior to the eclipse. Basic hotel with a breakfast.
by A verified traveler
Posted 7 Apr 2024
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by A verified traveler
Posted 30 Mar 2024
Great place
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 28 Mar 2024
This is our favorite place to stop on our way to Canada. Rooms are always clean and very comfortable. Staff is helpful and friendly, plus they have a great breakfast. Also free coffee anytime!
by A verified traveler
Posted 27 Mar 2024
C était très propre et pas loin de l autoroute
